senior manager, International Brand, Strategy & Business Operations

Starbucks•Seattle, WA

2d•Onsite

About The Position

The Senior Manager, International Brand, Strategy & Business Operations connects global and regional teams to advance Starbucks brand priorities. Through business planning, strategic communications, and cross-functional leadership, this role strengthens alignment and turns strategy into coordinated action across markets. The role defines and manages the International Brand rhythm of business, including integrated planning, prioritization, governance, decision-making, and follow-through. It also leads knowledge-sharing forums, coordinates regional and global calendars, and builds a proactive cadence of leadership alignment and communications. The position serves as a communications connection among International Brand, regional teams, and Global Brand, developing narratives and executive communications that advance brand and business priorities. The Senior Manager partners with senior leaders and cross-functional experts to frame, plan, and drive high-priority initiatives across functions and geographies. This includes developing business cases, recommendations, roadmaps, and clear communications that align stakeholders and translate strategy into action. The role uses AI and digital tools to simplify and automate recurring workflows.

Requirements

6–8+ years of experience in strategy, consulting, brand, business operations, or a related field.
Ability to build trusted relationships across levels and influence cross-functional partners in matrixed organizations.
Ability to bring clarity to ambiguous challenges to support decision-making.
Exceptional organizational skills and attention to detail, with the ability to balance strategic priorities and manage multiple workstreams, timelines, and deliverables simultaneously.
Strong written and verbal storytelling skills, including the ability to translate complex information and insights into clear, compelling communications for executive audiences.
Strong data fluency and an insights-driven approach, including the ability to mine and interpret data, connect insights across sources, and translate findings into actionable strategic recommendations.
Curiosity, flexibility, and a bias toward action in a lean team with a broad remit.

Nice To Haves

Experience in consumer retail or consumer packaged goods (CPG), or another global multi-market environment.
Experience working with international teams or in global-to-regional roles.
An AI-forward mindset with concrete examples of using tools such as Microsoft Copilot to automate workflows, synthesize information, and improve team efficiency; measurable outcomes such as time saved, reduced manual effort, or faster access to insights are a plus.
MBA or equivalent experience preferred.

Responsibilities

Define, manage, and strengthen the International Brand rhythm of business, including integrated planning, prioritization, governance, decision-making, and follow-through across global and regional teams.
Use AI and digital tools to simplify and automate recurring workflows, improving efficiency, consistency, and access to information.
Design and lead global knowledge-sharing rhythms, including in-person and virtual forums that surface market insights and accelerate adoption of shared learnings.
Consolidate regional and global calendars to enable coordinated planning across geographies.
Build and manage a proactive rhythm of vice president-and-above alignment and communications, ensuring leaders have the context, decisions, and materials needed to advance priorities.
Serve as the communications connection between International Brand, regional teams, and the broader Global Brand organization.
Develop and execute a comprehensive communications strategy aligned with Starbucks brand and business priorities, creating narratives and executive communications that drive understanding and action.
Partner with senior leaders and cross-functional experts to define and drive high-priority initiatives across functions and geographies.
Lead strategic framing, planning, and problem-solving, developing narratives, business cases, recommendations, and roadmaps that align stakeholders and translate strategy into action.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation from date of hire, sick time, eight paid holidays, and two personal days per year.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.