Senior Manager, Business Operations & Strategy

Grainger Businesses•SANTA ANA, CA

1d•$144,100 - $240,100•Hybrid

About The Position

The Senior Manager, Business Operations & Strategy partners directly with the President of Grainger Frictionless Group and its leadership team to translate business strategy and priorities into coordinated plans, clear decisions, and measurable results. The role strengthens execution, operating discipline, and data-driven decision making while building repeatable workflows and business infrastructure to improve predictability and support organizational scale. The position is hybrid in Santa Ana or Aliso Viejo, California, with an expectation of three days in the office. It combines strategic planning with hands-on execution across commercial, engineering, supply chain, and manufacturing functions.

Requirements

Bachelor's degree in Finance, Business Administration, Economics, Operations, Engineering, or a related field, or an equivalent combination of education and relevant experience.
8+ years of experience in strategy, business operations, management consulting, program or project management, or general management.
Experience leading complex cross-functional initiatives and developing presentations for executive and cross-functional audiences, adapting communication to the audience.
Prior experience creating end-to-end project plans to solve complex business problems, from evaluating options and developing actionable recommendations through delivery.
Experience developing annual operating plans, operating cadences, key performance indicators, and repeatable workflows.
Experience leveraging business intelligence and workflow tools, investigating data quality, and preparing decision-support reporting.
Ability to facilitate cross-functional decisions, coordinate commitments without direct authority, and support implementation and sustained adoption.
Knowledge of appropriate practices for handling confidential financial and personnel information.

Nice To Haves

Master's degree, MBA, or comparable advanced qualification; CPA is an alternative preferred credential.
Prefab or modular construction experience.
Experience combining technology with physical products, manufacturing, or complex project delivery, such as industrial technology, hardware and software, or robotics.
Knowledge of integrated operating planning, including the relationships among customer demand, product requirements, materials, labor, production capacity, and delivery milestones.

Responsibilities

Partner with the President and Leadership Team to evaluate products, markets, and operating approaches, and translate strategic choices into annual plans, quarterly priorities, and executive recommendations.
Lead priority cross-functional initiatives from problem definition through implementation and adoption, managing owners, milestones, dependencies, risks, and measurable business results within delegated authority.
Establish the leadership operating cadence, business reviews, KPIs, and dashboards to surface risks, frame decisions, document commitments, and drive follow-through.
Coordinate integrated operating plans across commercial, engineering, supply chain, and manufacturing teams, connecting customer demand with product readiness, materials, labor, capacity, and delivery commitments.
Design and implement repeatable order-to-delivery workflows with clear decision rights, handoffs, controls, standard work, process owners, and adoption measures to improve execution predictability.
Build and govern shared business resources, including product and configuration catalogs, with technical and operating experts to keep information accurate, current, and usable.
Assess organizational scale requirements with functional leaders and HR, aligning staffing, onboarding, facilities, systems, and partners with business priorities; recommend resource tradeoffs for executive and functional approval.

Benefits

Medical, dental, vision, and life insurance coverage starting on day one.
Six free sessions each year with a licensed therapist.
18 paid time off days annually for full-time employees, prorated based on employment start date.
Six company holidays per year.
A 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
Employee discounts.
Tuition reimbursement.
Student loan refinancing.
Free access to financial counseling, education, and tools.
Maternity support programs and nursing benefits.
Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.