senior manager, International Brand, Strategy & Business Operations
About The Position
The Senior Manager, International Brand, Strategy & Business Operations connects global and regional teams to advance Starbucks brand priorities. Through business planning, strategic communications, and cross-functional leadership, the role strengthens alignment and turns strategy into coordinated action across markets. The position defines and manages the International Brand rhythm of business, including integrated planning, prioritization, governance, decision-making, and follow-through. It also leads knowledge-sharing forums, coordinates planning calendars across geographies, and establishes communications and alignment rhythms for vice president and above leaders. The role serves as a communications link among International Brand, regional teams, and the broader Global Brand organization, developing narratives and executive communications that support understanding and action. Working with senior leaders and cross-functional experts, the Senior Manager frames and leads high-priority initiatives across functions and geographies, developing business cases, recommendations, and roadmaps. The role uses AI and digital tools to streamline recurring workflows and improve team efficiency.
Requirements
- 6–8+ years of experience in strategy, consulting, brand, business operations, or a related field.
- Ability to build trusted relationships across levels and influence cross-functional partners in matrixed organizations.
- Ability to bring clarity to ambiguous challenges to support decision-making.
- Exceptional organizational skills and attention to detail.
- Ability to balance strategic priorities and manage multiple workstreams, timelines, and deliverables simultaneously.
- Strong written and verbal storytelling skills, including the ability to translate complex information and insights into clear, compelling communications for executive audiences.
- Strong data fluency and an insights-driven approach, including the ability to mine and interpret data, connect insights across sources, and translate findings into actionable strategic recommendations.
- Curiosity, flexibility, and a bias toward action in a lean team with a broad remit.
Nice To Haves
- Experience in consumer retail, CPG, or another global multi-market environment.
- Experience working with international teams or in global-to-regional roles.
- An AI-forward mindset, with concrete examples of using tools such as Microsoft Copilot to automate workflows, synthesize information, and improve team efficiency; measurable outcomes such as time saved, reduced manual effort, or faster access to insights are a plus.
- MBA or equivalent experience.
Responsibilities
- Define, manage, and strengthen the International Brand rhythm of business, including integrated planning, prioritization, governance, decision-making, and follow-through across global and regional teams.
- Use AI and digital tools to simplify and automate recurring workflows, improving efficiency, consistency, and access to information.
- Design and lead global knowledge-sharing rhythms and forums that surface market insights and accelerate adoption of shared learnings.
- Consolidate regional and global calendars to enable coordinated planning across geographies.
- Build and manage a proactive rhythm of vice president and above alignment and communications, ensuring leaders have the context, decisions, and materials needed to advance priorities.
- Serve as the communications connection between International Brand, regional teams, and the broader Global Brand organization.
- Develop and execute a comprehensive communications strategy aligned with Starbucks brand and business priorities.
- Create compelling narratives and executive communications that drive understanding and action.
- Partner with senior leaders and cross-functional experts to define and drive high-priority initiatives across functions and geographies.
- Lead strategic framing, planning, and problem-solving, developing narratives, business cases, recommendations, and roadmaps that align stakeholders and translate strategy into action.
Benefits
- Medical, dental, and vision insurance
- Basic and supplemental life insurance
- Other voluntary insurance benefits
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays
- Two personal days per year
- 401(k) retirement plan with employer match for eligible partners
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings and financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
- Student loan management resources and access to other educational opportunities
- Backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
