Business Development Manager Jobs

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Business Development Manager

ITW•Rogers, AR
•$75,000 - $95,000

About The Position

North Star Imaging (NSI), a worldwide leader in 2D digital radiography and 3D computed tomography equipment and part of Illinois Tool Works (ITW), is seeking a Business Development Manager to serve as the primary contact for key inspection services accounts. The role grows revenue by helping customers address engineering and quality challenges using industrial CT and X-ray imaging. The manager guides customers through scanning projects, works with NSI technical experts, and supports the use of imaging across industries including aerospace, medical devices, energy, defense, and manufacturing. The position combines account leadership, technical collaboration, customer project support, and sales planning. It includes travel of up to 50% to customer sites in the U.S. and internationally. The role also contributes to technical documentation and continuous improvement. The salary range is $75,000–$95,000 based on education and experience, plus commission.

Requirements

  • At least 6 years of experience in technical customer-facing roles, business development, or complex solution sales.
  • Proven history of growing key accounts and meeting or exceeding sales targets.
  • Ability to interpret technical information, engineering drawings, specifications, and standards.
  • Exceptional written and verbal communication and presentation skills.
  • Advanced proficiency with software applications and computer systems, including CRM tools.
  • High attention to detail, independent decision-making, and professionalism.
  • Valid driver’s license and passport, or ability to obtain them, for international travel.
  • Willingness to complete NSI-provided specialized technical training.

Nice To Haves

  • Experience with industrial CT, digital radiography, NDT, or metrology services is strongly preferred.
  • Curiosity and energy for learning new technologies.
  • Comfort navigating technical conversations with engineers and operators.
  • Ability to build trust and long-term customer partnerships.
  • Motivation to solve real-world problems with advanced imaging tools.

Responsibilities

  • Own and grow a portfolio of key accounts as the primary point of contact.
  • Identify new opportunities, strengthen long-term customer relationships, and expand adoption of NSI’s CT, X-ray, and inspection services.
  • Work with customer engineering and quality teams to understand inspection challenges, and collaborate with NSI applications engineers and technicians to scope scanning approaches, define deliverables, and prepare accurate quotes.
  • Oversee customer visits during scanning projects and provide support from project kickoff through final results.
  • Travel up to 50% to customer sites across the U.S. and internationally.
  • Develop and execute annual sales plans, maintain an accurate pipeline and forecast, and provide quarterly progress updates to leadership.
  • Contribute to technical documentation, manuals, and work instructions that support continuous improvement.
  • Follow NSI’s waste management and recycling policies.
  • Perform other duties as assigned by the supervisor.

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