Branch Manager Jobs

About The Position

Requirements

• High school diploma
• Prior experience as a Field Service Technician
• Strong technical/repair knowledge
• Good communication, interpersonal, motivational, and computer skills
• Microsoft Office Suite experience
• Valid driver’s license
• Good driving record
• Ability to safely operate lift trucks

Nice To Haves

• Prior experience as a Dispatcher and/or Supervisor

Responsibilities

• Direct, manage, train, motivate, and monitor job performance of Field Service Technicians, ensuring safety practices.
• Review paperwork and timecards of Field Service Technicians.
• Recruit, interview, develop, and evaluate service personnel, and counsel direct reports.
• Maintain good customer relations and improve customer retention by maintaining direct contact with current or prospective customers.
• Resolve customer complaints and prepare customer service repair quotes, presentations, and cost reports.
• Pursue and develop new service business.
• Administer Company goals and policies.
• Maintain paper flow, records, and reports.

Benefits

• Health/Dental/Vision/Prescription Drug Plan
• Flexible Benefits Plan
• 401K Retirement Savings Plan
• Life and Disability Benefits
• Paid Parental Leave
• Paid Holidays
• Paid Vacation
• Tuition Reimbursement