Branch Manager Tri County South District

Wells Fargo Bank•Austin, TX

1d•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments. The role calls for disciplined execution, coaching, performance management, and sound operational risk management. The Branch Manager leads and develops a team, fostering an engaged and accountable culture focused on identifying customer financial needs and recommending appropriate Wells Fargo solutions. The role also partners with internal sales teams and helps customers learn about digital banking options. New participants begin with the Branch Manager Readiness Program, which includes mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. During training, the role is an interim, nonexempt position. Employees already serving as Wells Fargo Branch Managers are not required to complete the program. Branch assignment depends on business needs and availability at placement. The schedule includes Saturdays. During the first six months, before or until placement in a specific branch, travel within the assigned geography may be up to 50%, depending on location. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. Visa sponsorship is not available for this position.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Must comply with applicable risk programs, Wells Fargo policies and procedures, and risk and compliance requirements.
Not eligible for Visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and hire, retain, coach, and develop a high-performing team.
Manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the team in identifying customer financial needs and providing tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer service and deepen relationships.
Educate customers about available digital banking options and demonstrate how to use them.
Use reporting and employee observations to identify strengths and opportunities, develop action plans, improve performance, and expand primary bank relationships and wallet share.
Balance growth objectives with operational soundness and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Fulfill applicable risk and compliance obligations, follow Wells Fargo policies and procedures, and timely escalate and remediate issues.