Communicable Disease Branch Operations Manager

State of North Carolina•Durham, NC

2d•Hybrid

About The Position

The Operations Program Manager for the Communicable Disease Branch (CDB) provides leadership and oversight for branch administrative, operational, and financial functions. The position supervises an operations team and ensures program planning, implementation, and resource management align with federal and state requirements. It oversees a complex funding portfolio, develops budget analyses and briefings, advises leadership on operational and financial matters, and coordinates strategies to improve efficiency and effectiveness across branch programs. The role exercises delegated authority for administrative and operational decisions and works with branch leadership, unit managers, and stakeholders to support program goals and objectives. The position is within the North Carolina Department of Health and Human Services, Division of Public Health. The Division works to promote the highest possible level of health for North Carolina residents. The Communicable Disease Branch works to protect and improve health through disease detection, tracking, investigation, control, education, prevention, and care, in collaboration with public health agencies, healthcare professionals, communities, and other partners. The position is funded in part through federal funds and is eligible for a hybrid work option. The State of North Carolina offers health insurance options, retirement plans, the NCFlex benefits program, paid vacation, sick and community service leave, and paid parental leave for eligible employees.

Requirements

Bachelor's degree from an appropriately accredited institution and five years of progressively related experience, or an equivalent combination of training and experience.

Nice To Haves

Documented management experience within a local, state, or federal public health agency, including staff oversight, operational management, resource coordination, and support for public health programs, policies, and initiatives.
Leadership and operational oversight experience in a public health environment, including developing work plans, setting priorities, monitoring performance, and ensuring compliance with organizational, state, and federal requirements.
Experience managing federal grant activities, including application support, award administration, budget monitoring, reporting, and compliance using systems such as Grants.gov and Grant Solutions.
Intermediate to advanced proficiency with the North Carolina Financial System (NCFS) and related tools for budget monitoring, expenditure tracking, funding reconciliation, fiscal reporting, and resource planning.
Experience collaborating with program leadership, fiscal staff, and external funding partners to interpret grant and financial requirements, develop funding strategies, and steward public health resources effectively.

Responsibilities

Supervise and manage operational staff supporting administrative, budgetary, and program management functions within the Communicable Disease Branch.
Direct operational planning and implementation to ensure compliance with applicable federal requirements, state policies, and program guidelines.
Oversee management and monitoring of state, federal, and receipt-supported funding sources, ensuring resources are allocated and used according to established requirements.
Develop budget projections, financial analyses, reports, and executive briefings for branch leadership's strategic and operational decision-making.
Advise the Branch Head, Unit Heads, and program leadership on budgetary policies, funding requirements, operational impacts, and financial management practices.
Represent branch leadership in section, division, and cross-functional meetings, communicating operational priorities, financial matters, and program initiatives.
Monitor expenditures, funding levels, and financial performance to identify risks, trends, and opportunities for improved fiscal management.
Collaborate with Unit Heads and program staff on strategies to improve operational efficiency, financial effectiveness, and program performance.
Interpret and communicate budget policies, procedures, and requirements to support consistent application across branch programs and operations.
Lead continuous process improvement by evaluating workflows, identifying efficiencies, and implementing solutions to strengthen administrative and financial management.