Branch Manager

Wallace Management Company • McAlester, OK

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About The Position

Wallace Finance is seeking a friendly, outgoing Branch Manager to provide outstanding customer service and sales experiences. Wallace Management Company manages small loan companies, with more than 125 branches in 7 states, and has been in the small consumer loan business since 1980. The Branch Manager oversees the day-to-day management and supervision of a branch, develops employees, supports branch performance and growth, maintains customer relations, and ensures branch operations meet company standards. This position may require occasional travel.

Requirements

• Friendly and outgoing demeanor.
• Ability to provide outstanding customer service.
• Ability to manage and supervise branch employees.
• Ability to train and develop employees.
• Ability to motivate employees and achieve company production standards.

Responsibilities

• Provide on-site, day-to-day management and supervision of branch employees.
• Train new employees and develop their skills and understanding of company policies, branch operations, procedures, and laws governing the consumer finance business.
• Keep the District Manager informed about overall branch performance.
• Motivate employees and maintain branch production by achieving company standards.
• Grow accounts and receivables by obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management.
• Maintain good customer relations.
• Maintain internal audits at a satisfactory or better level.
• Ensure all delinquent work is completed each day.
• Handle serious customer issues that require management assistance.
• Travel occasionally if required.

Benefits

• Low-cost employee health, dental, vision, and life insurance for full-time team members.
• 401(k) plan with company match.
• Paid holidays and vacation time.
• Monthly bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed