Branch Manager

First National Bank Of Pennsylvania•Grove City, PA

12d

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding relationships with new-to-bank customers and coaching the branch team to perform. The manager oversees daily branch activities, performs market and business development, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. The incumbent must adhere to FNB policies, procedures, strategies, and Core Values. The manager develops customer relationships through sales leads and outbound calling, participates in the community, executes and coaches sales strategies, and incorporates FNB digital products and services into customer interactions. The role also includes maintaining data quality for referrals, customers, and applicants and overseeing the completion and lifecycle of relationships according to consumer bank standards. The Branch Manager manages and coaches the branch team and facility to meet FNB standards. Responsibilities include conducting daily sales meetings, completing HR responsibilities, participating in ongoing education, leading sales camps as directed by the Market Manager, and ensuring branch quality standards. The manager is accountable for operational integrity and adherence to audit, compliance, security, and operational requirements; assigns operational responsibilities and performs operational duties as needed. All employees are responsible for understanding, reporting, responding to, managing, and monitoring risks under F.N.B. Corporation’s risk management program. Compliance with regulatory laws and company procedures is required. Other related duties and projects may be assigned.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.

Nice To Haves

BA or BS degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry Identifier preferred.

Responsibilities

Generate high-value customer relationships by leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships.
Participate actively in the community.
Execute and coach sales strategies to achieve financial goals.
Incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to input and maintain effective data quality for referrals, customers, and applicants.
Oversee the completion and lifecycle of new and existing relationships according to consumer bank standards.
Manage and coach the branch team and facility to ensure the branch operates according to FNB standards.
Conduct daily sales meetings and complete HR responsibilities.
Participate in ongoing education for themselves and the team.
Lead sales camps according to the Market Manager.
Ensure the branch meets quality standards through direction and coaching of the branch team.
Maintain the operational integrity of the branch and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities to the team and perform operational duties as needed.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily work.
Perform other related duties and projects as assigned.