Branch Manager - Birmingham, AL

Wells Fargo Bank•Birmingham, AL

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, promotes an engaged and accountable culture focused on customers’ financial needs, and balances business growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, a structured transition that includes guidance, mentorship, job shadowing, hands-on experience, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business needs and availability. During training, the role is an interim, nonexempt position. Current Wells Fargo Branch Managers do not need to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan originators must meet LO/CFPB requirements and Wells Fargo standards, including financial responsibility, character, fitness, and criminal background requirements. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, education, or a combination.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Candidates must provide accurate information and supporting documentation for lawful employment and education verification.
Third-party recordings are prohibited unless authorized by Wells Fargo.
Candidates must directly represent their own experiences during the recruiting and hiring process.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and hire, retain, coach, and manage the performance of a high-performing team to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and providing tailored consumer and business solutions that support customer value and business outcomes.
Use branch routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, while holding the team accountable to expected behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer experiences and deepen relationships.
Educate customers about and demonstrate available digital banking options to make banking easier.
Use reporting and employee observations to identify strengths and opportunities, take action to improve team performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Fulfill applicable risk and compliance responsibilities, follow Wells Fargo policies and procedures, and escalate and remediate issues in a timely and effective manner.