Senior Branch Manager (Airport)

SIXT USA•San Diego, CA

About The Position

As a Senior Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality customer service. You will be responsible for budgets, sales, and market penetration across multiple branches, while working to increase revenue and profitability. The role offers a yearly salary of at least $78,021 plus an annual bonus of $39,375, paid monthly.

Requirements

Bachelor’s degree and at least 3 years of experience in sales and customer service, plus 2 years in a supervisory role; alternatively, 5 years of work experience without a degree, including 2 years as a manager in car rental, or relevant experience.
Good supervisory skills and strong communication skills; ability to communicate in other languages is a plus.
Exceptional interpersonal and relationship-building abilities.
Highly organized with excellent customer service skills.
Authorized to work in the United States without requiring current or future work authorization sponsorship from the company.
At least 18 years old, with a valid driver’s license and clean driving record.
Able to work day and evening shifts.

Nice To Haves

Ability to communicate in other languages.

Responsibilities

Manage budgets, sales, and market penetration across multiple branches to increase revenue and profitability.
Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
Recruit team members with the Talent team and coach other managers in the recruitment process.
Oversee the vehicle fleet and operational tasks, including health and safety, corporate CI, and defleets; delegate tasks to maintain efficient workflows.
Promote a premium customer service culture, handle complaints, and work with regional managers to optimize processes.