Mortgage Branch Manager

U.S. Bank•Chesterfield, MO

1d•Hybrid

About The Position

The Mortgage Branch Manager assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, market growth, and regional profitability. The role oversees interviewing, recruiting, onboarding, and training talent, as well as efforts to retain current employees. It maintains a personal pipeline of retail mortgage loans for an assigned geographic region or market segment and requires active participation in local and state mortgage banking, realtor, and builder trade associations, along with a thorough understanding of the mortgage industry and current issues. The manager communicates business goals, objectives, and company performance results to staff and promotes an effective sales environment. The role also establishes partnerships with other U.S. Bank business lines to grow customer relationships and additional product sales. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. It also requires at least two hours of driving per week and working from a U.S. Bank location three or more days per week.

Requirements

Typically a high school diploma or equivalent.
Typically two or more years of experience as a Mortgage Loan Originator.
NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including the required criminal background and credit check.
Ability to drive two or more hours per week.
Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

Thorough knowledge of sales strategies, mortgage products and services, operations, and current market trends.
Demonstrated new business development and relationship management skills.
Well-developed customer service and relations skills.
Effective verbal and written communication skills.
At least two years of supervisory experience.
Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
Experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.

Responsibilities

Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, market growth, and profitability.
Interview, recruit, onboard, and train talent, and proactively support retention of current employees.
Ensure compliance with banking laws and regulations, including requiring staff to complete compliance training.
Maintain a personal pipeline of retail mortgage loans for an assigned geographic region or market segment.
Participate in local and state mortgage banking, realtor, and builder trade associations and maintain knowledge of mortgage industry issues.
Communicate business goals, objectives, and company performance results to staff and promote an effective sales environment.
Build partnerships with other U.S. Bank business lines to grow customer relationships and additional product sales.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Eligibility for incentives based on employee production under the applicable incentive plan.