Mortgage Branch Manager

U.S. Bank • Chesterfield, MO

1d • $49,000 - $70,350 • Hybrid

About The Position

Assists the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to achieve production goals, operational excellence, market growth, and regional profitability. The role is responsible for interviewing, recruiting, onboarding, and training talent, as well as proactively retaining current employees. It ensures compliance with banking laws and regulations and requires staff to complete compliance training. The position also maintains a personal pipeline of retail mortgage loans for an assigned geographic region or market segment.

The Mortgage Branch Manager participates in local and state mortgage banking, realtor, and builder trade associations and stays informed about mortgage-industry knowledge and current issues. The role communicates business goals, objectives, and company performance results to staff, promotes an effective sales environment, and builds collaborative partnerships with other U.S. Bank business lines to grow customer relationships and additional product sales.

This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. It also requires at least two hours of driving per week. The role requires working from a U.S. Bank location three or more days per week.

Requirements

• Typically a high school diploma or equivalent.
• Typically two or more years of experience as a Mortgage Loan Originator.
• NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including completion of the required criminal background and credit check.
• Ability to drive two or more hours per week.
• Work from a U.S. Bank location three or more days per week.

Nice To Haves

• Thorough knowledge of sales strategies, mortgage products and services, operations, and current market trends.
• Demonstrated new business development and relationship management skills.
• Well-developed customer service and relations skills.
• Effective verbal and written communication skills.
• At least two years of supervisory experience.
• Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
• Demonstrated experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention.

Responsibilities

• Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators to meet production goals and achieve operational excellence, market growth, and regional profitability.
• Interview, recruit, onboard, and train employees, and proactively support retention of current employees.
• Ensure compliance with banking laws and regulations and ensure staff complete compliance training.
• Maintain a personal pipeline of retail mortgage loans for an assigned geographic region or market segment.
• Participate in local and state mortgage banking, realtor, and builder trade associations and maintain knowledge of the mortgage industry and current issues.
• Communicate business goals, objectives, and company performance results to staff and promote an effective sales environment.
• Build collaborative partnerships with other U.S. Bank business lines to grow customer relationships and additional product sales.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic term and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED