Branch Manager Southern CT Westchester District

Wells Fargo Bank•Norwalk, CT

About The Position

Wells Fargo is seeking experienced, people-focused leaders for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across checking, deposits, lending, credit cards, and investments. The role leads and develops a team through disciplined execution, coaching, and performance management, while fostering an accountable culture focused on identifying customer needs and recommending Wells Fargo solutions. The manager balances growth with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which provides mentorship, job shadowing, practical learning, and experience with day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business needs and availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program.

Requirements

5 or more years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
2 or more years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first 6 months, before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards for financial responsibility, character, fitness, and criminal background.
This position is not eligible for Visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering consumer and business solutions.
Coach employees through observation, feedback, and follow-up to build capability, confidence, and productivity, and hold the team accountable for expected behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to provide coordinated customer service and deepen relationships.
Educate customers about available digital banking options and demonstrate how to use them.
Use reporting and employee observations to identify strengths and opportunities and take action to improve performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model protective behaviors.