District Manager - Southern California/Arizona

bp•US: Non-Office CA, CA

3d•$120,000 - $160,000•Hybrid

About The Position

The District Manager is an inspirational, strategic leader responsible for supervising multiple travel centers in a defined geographic region. The role provides vision, direction, and operational leadership to help locations operate safely, efficiently, and profitably while delivering an exceptional guest experience. The District Manager builds and sustains a high-performing leadership team and drives excellence across operations, financial performance, personnel development, marketing execution, compliance, and site appearance. Residency in Southern California or Arizona is required. The position requires regular travel within the district, including occasional overnight stays, and up to 75% travel should be expected. The position is a hybrid of office and remote work and is not eligible for relocation assistance.

Requirements

Bachelor’s degree in a related field or major.
At least 8 years of successful multi-unit leadership experience with demonstrated positive results.
Strong negotiation, leadership, and analytical skills.
Deep understanding of category performance indicators such as gross margin, ROI, inventory turns, and basket size.
Ability to work effectively across departments and manage multiple priorities.
Excellent verbal and written communication skills.
Proficiency in Microsoft Excel, Word, and PowerPoint, and operational understanding of POS systems.
Strong planning and financial competence, including understanding P&L drivers, budgets, and expense management.
Demonstrated ability to lead through influence, drive performance, and achieve operational excellence.
Residency in Southern California or Arizona.
Valid driver’s license.

Nice To Haves

Experience in travel centers, retail, hospitality, or related industries.
Proven ability to benchmark competitors and stay current with industry trends, technology, and regulatory changes.
Associate’s or bachelor’s degree (listed as preferred; the required qualifications also specify a bachelor’s degree in a related field or major).

Responsibilities

Lead, coach, and develop General Managers and their leadership teams across assigned locations.
Model professionalism, integrity, and high ethical standards.
Partner with Talent Acquisition to identify, attract, and retain management-level talent.
Assess staffing levels, build leadership capability, and develop successor pipelines.
Cultivate accountability, engagement, and continuous improvement.
Ensure consistent execution of company standards for safety, service quality, site appearance, and operational procedures.
Conduct regular and unannounced audits, including inventory counts, cash drawer inspections, safe controls, and reconciliation of discrepancies.
Coach General Managers on non-fuel inventory levels, cash controls, product pricing, and product mix.
Maintain operational knowledge of POS systems and ensure teams follow established processes.
Establish and own district-level goals aligned with company objectives for people, profit, safety, service, and quality.
Analyze P&L statements, budgets, coverage ratios, and expense reports to drive sustainable financial performance.
Monitor key performance indicators, identify improvement opportunities, and communicate insights to the Area Director and truck service leadership.
Ensure locations are profitable and well-run, with strong cost controls and revenue optimization.
Champion customer service standards across locations.
Coach teams on service principles and engage directly with customers when needed to resolve issues.
Ensure travelers receive a consistent, high-quality experience.
Stay current on industry guidelines, regulatory requirements, and operational standards.
Complete required lead certification for the majority of restaurant brands managed, with a minimum of two.
Travel regularly within the district, including occasional overnight stays, and maintain a valid driver's license.