District Manager - Northern California

POP MART•Sacramento, CA

1d•$120,000 - $160,000

About The Position

POP MART is seeking a District Manager to lead multiple retail stores and ROBO Shop operations in Northern California / the Bay Area. The role is responsible for achieving district sales, profitability, payroll, and operational objectives while developing store managers and retail teams. The District Manager monitors business and customer-experience metrics, ensures stores meet visual merchandising and brand standards, and conducts regular store visits and business reviews to identify opportunities and implement action plans. The position manages district budgets and financial performance, partners with Human Resources on employee relations and talent initiatives, and collaborates with cross-functional teams on store openings, marketing campaigns, product launches, inventory, and operational improvements. It also serves as a communication link between stores and corporate teams in the United States and China, ensures compliance with company policies and applicable laws, and oversees ROBO Shop staffing, uptime, standards, and sales. Frequent travel throughout the assigned territory is expected.

Requirements

5–10 years of progressive retail leadership experience.
At least 3–5 years of multi-unit retail management experience leading multiple store locations.
Proven success developing high-performing store managers and retail leadership teams.
Financial acumen and experience managing sales, payroll, labor, operating expenses, and profitability.
Ability to analyze business performance and use data to drive results.
Strong leadership, coaching, communication, and interpersonal skills.
Strong organizational, planning, and problem-solving abilities.
Ability to influence and build partnerships across multiple organizational levels.
Comfort working in a fast-paced, rapidly growing retail environment.
Willingness to travel frequently throughout the assigned market.

Responsibilities

Lead multiple retail stores to achieve sales, profitability, payroll, and operational objectives.
Drive district performance through coaching, accountability, and performance management.
Recruit, hire, onboard, develop, and retain retail talent, and build succession plans.
Coach and mentor store managers to strengthen leadership, execution, and employee engagement.
Monitor and improve sales, conversion, average transaction value, units per transaction, labor productivity, shrink, inventory accuracy, and customer experience.
Ensure consistent execution of visual merchandising, operational, and brand standards.
Conduct business reviews and store visits; identify opportunities, recognize success, and implement action plans.
Partner with Human Resources on employee relations, performance management, workforce planning, and talent development.
Manage district payroll, labor budgets, operating expenses, and financial performance.
Collaborate on new store openings, marketing campaigns, product launches, inventory initiatives, and operational improvements.
Act as the primary communication link between retail stores and corporate teams in the United States and China.
Ensure compliance with company policies, safety standards, inventory controls, and applicable employment laws.
Identify operational challenges and implement solutions to improve business performance.
Oversee ROBO Shop operations in the assigned territory, including hiring and developing ROBO Operators, maximizing uptime, maintaining standards, and driving sales.