Bank Manager Jobs

About The Position

Requirements

• High school degree or GED required.
• 2–4 years of progressive retail banking experience, including 1–2 years of people leadership experience.
• Demonstrated ability to effectively lead the employee life cycle process.
• NMLS registration required, or must be obtained within 6 months of role acceptance.
• Maintain a high level of integrity.
• Excellent listening, verbal, and written communication skills.
• Detail-oriented, well-organized, and proficient in multitasking.
• Excellent relationship-building skills.
• Self-motivated team player.
• Successfully complete required Account Opening, Consumer Lending, and IRA training and obtain completion certificates, as well as complete other assigned training.
• Professional appearance and demeanor.
• Participate in and successfully complete additional educational classes required by the job function.

Nice To Haves

• Associate or bachelor’s degree.

Responsibilities

• Collaborate with, coach, and manage the customer solutions center team to execute an aligned sales and customer experience strategy.
• Perform and manage all aspects of the Consumer Lending and Account Opening functions.
• Manage the sales pipeline and business results through formal management routines, inspecting, supporting, and coaching the branded sales process to achieve sales targets.
• Promote a team atmosphere that supports high-quality sales production and customer service.
• Use sound judgment and decision-making to serve customers and protect the bank from loss.
• Identify opportunities, coach team members, and make referrals to other areas of the bank, such as Cash Management, Commercial Lending, Residential Lending, and Wealth Solutions.
• Develop community relationships through social and bank-sponsored activities.
• Oversee virtual branch operations and audit processes to minimize risk and maintain compliance.
• Lead effective problem resolution, including serving as an escalation point for the branch team.
• Drive the employee experience, including recruiting, training, coaching, and leading the performance management process.
• Support the continued professional development of the branch team.
• Create and analyze reports.
• Provide phone support as needed and act as an escalation point for complex customer needs.
• Complete other duties assigned by management.

Benefits

• Medical plans with prescription drug coverage
• Health savings account and/or flexible spending account
• Dependent care flexible spending account
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) program with employer match
• Employee Stock Purchase Plan
• Paid time off programs, including holiday pay, jury duty, and bereavement
• Disability insurance coverage
• Maternity and parental leave
• Educational assistance
• Wellness program with financial incentives
• Incentive-eligible compensation based on company, business, and/or individual performance