Branch Manager

Columbia Bank•St. Helena, CA

19d•Onsite

About The Position

The Branch Manager leads a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community. The role is responsible for achieving growth goals by developing new relationships and growing existing client relationships, while ensuring efficient branch operations within established guidelines. The manager leads, coaches, and develops associates; maintains appropriate staffing levels; and oversees branch profit and loss, portfolio management, growth targets, and expenses. The role also promotes sound operational practices to achieve satisfactory audit results and partners with cross-functional leaders throughout Retail and the bank to provide client solutions aligned with Retail business strategy. The manager demonstrates basic knowledge of core products and Columbia’s Business/Consumer Financial Review process, and develops long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community. The position requires acting as a Bank MLO for open-end transactions only, such as home equity lines of credit. It is not authorized to act as a Bank Closed-End MLO. MLO registration and compliance with applicable SAFE Act requirements are required.

Requirements

High school diploma or GED required.
At least 3 years of previous banking experience, including consumer lending and exposure to business lending origination experience.
Extensive knowledge of banking products and services, with business acumen to address consumer and small business banking challenges.
Demonstrated proficiency in consumer lending and prior exposure to business lending.
Ability to manage deposit and loan portfolios, including less complex consumer and business relationships.
Membership in local community organizations demonstrating commitment to community leadership.
Strong attention to detail and ability to multitask effectively.
Proficiency with spreadsheets, banking computer systems, related software, and office equipment.
Ability to perform repetitive movements such as counting cash, typing, and handling documents.
Comply with applicable federal, state, and local consumer protection laws governing loan origination, including SAFE Act registration and renewal rules as defined by the bank.
Register as an MLO and comply with SAFE Act requirements.
This position is limited to Bank MLO activity for open-end transactions and is not authorized for closed-end transactions.

Nice To Haves

Associate’s or Bachelor’s degree, or a vocational or technical degree in banking, business, or a related field, or equivalent work experience.
2 years of banking or retail management experience, including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring, and termination.
Notary certification.

Responsibilities

Lead a team of associates in delivering Breakthrough Client Service and establishing the branch as the bank of choice in the local community.
Attain growth goals by developing new relationships and growing existing client relationships.
Ensure the branch operates efficiently and within operational guidelines.
Lead, manage, coach, and develop associate performance while maintaining appropriate staffing levels.
Manage branch profit and loss, growth targets, the branch portfolio, and expenses.
Maintain sound operational practices to achieve consistent satisfactory audit results.
Partner with cross-functional leaders within Retail and across the bank to provide client solutions aligned with Retail business strategy.
Develop and maintain strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in the local community.
Model and lead the bank’s core values in interactions with associates, customers, and shareholders.
Act as a Bank MLO for open-end transactions only, such as home equity lines of credit, and comply with applicable MLO registration requirements.

Benefits

Competitive incentive plan with rewards tied to performance.
Professional development through tailored premier banker programs.
Career growth opportunities and clear paths toward professional goals.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.