Branch Manager
About The Position
The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. The role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed. The position requires leading a team and being accountable for results; setting clear expectations and addressing performance directly; having direct conversations with customers about payments; working in a structured, metric-driven environment; and managing multiple priorities in a fast-paced setting. Successful Branch Managers consistently follow up on accountability, develop team members, promptly address issues, maintain organized daily operations, and take ownership of results and improvement. This is a 40-hour work week, Monday through Saturday. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Every Sunday is off. Compensation is $20.16–$22.03 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Ability to work scheduled hours, including Saturdays.
- Valid driver’s license and reliable transportation.
- Successful completion of pre-employment screening.
- Comfort leading a team and being accountable for results.
- Ability to hold coworkers to clear expectations and address performance directly.
- Comfort having direct conversations with customers about payments.
- Ability to work in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.
Responsibilities
- Lead a small team and drive daily execution.
- Manage overall branch performance, including sales, collections, and team development.
- Coach and develop team members to improve performance.
- Hold coworkers accountable to clear expectations and follow up consistently.
- Address performance issues directly and promptly.
- Handle customer conversations related to payments when needed.
- Maintain structure and organization in daily operations.
- Take ownership of results and drive improvement.
Benefits
- Majority company-paid health, dental, and vision coverage.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation.
- Six paid holidays.
- Two PTO days.
- Five sick days.
- Monthly bonus potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
