Commercial Relationship Manager I

First Financial Bank NA•Chattanooga, TN
•Hybrid

About The Position

The Commercial Relationship Manager I develops new business, manages lending risk, and grows long-term commercial customer relationships while ensuring compliance with banking regulations. The role focuses on commercial loan origination, relationship management, sales and business development, loan quality evaluation, portfolio monitoring, market research, and cross-selling banking products. It works with clients and internal teams to provide financial solutions and service.

Requirements

  • Minimum 1–3 years of experience in commercial lending, audit, loan review, or finance.
  • Proven ability to build relationships, develop referral sources, and grow new account relationships.
  • Strong sales skills and experience in prospecting and client outreach.
  • Excellent problem-solving and interpersonal skills.
  • Strong written and verbal communication skills.
  • Ability to work in a time-sensitive environment with a flexible schedule.
  • Ability to remain in a stationary position for up to 75% of an eight-hour workday.
  • Ability to review information and details at close range, within a few feet.
  • Ability to travel to client locations and other work sites as needed.

Nice To Haves

  • Bachelor’s degree in business administration, finance, economics, or accounting is preferred.
  • Commercial & Industrial loan experience preferred.

Responsibilities

  • Work with clients to structure, underwrite, and close commercial loans.
  • Build and cultivate long-term client relationships through ongoing communication and financial solutions.
  • Develop a strategic pipeline of qualified commercial relationship leads and generate new business through leads, client referrals, and networking.
  • Review financial data, assess collateral, and determine appropriate loan structures.
  • Follow regulatory guidelines and internal bank policies related to lending.
  • Track and maintain appropriate risk ratings on relationships in the loan portfolio.
  • Stay up to date on industry trends, competitor offerings, and economic changes that affect commercial clients.
  • Educate clients on additional financial products and services designed to meet their needs.
  • Collaborate with internal teams to provide seamless service and strategic financial solutions.

Benefits

  • Medical, dental, and vision insurance.
  • Employer-paid life and disability insurance.
  • 401(k) match.
  • Employee Stock Ownership Program (ESOP).
  • Banking benefits.
  • Paid time off, including 11 Federal Reserve bank holidays.
  • Tuition assistance.
  • Professional development programs.
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