Bank Manager Jobs

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About The Position

The Cloud & Communication Services Manager leads and directs the team responsible for architecture, planning, design, implementation, and support of the bank’s infrastructure. The role promotes innovation and efficiency through the use of proven modern technologies and management tools. It leads the network and telecom teams and includes hands-on management. The position is based in Lubbock, Plano, or Sugar Land and has standard hours of Monday through Friday, 8:00 AM to 5:00 PM, with on-call availability as needed and frequent after-hours or weekend work during maintenance windows. The manager oversees cloud and network services, including cloud strategy, infrastructure provisioning and optimization, security and compliance, network performance, capacity, and reliability. The role manages program budgets and project resources, applies project and service-management practices, and coordinates with IT and cross-functional teams. It also leads, trains, coaches, and develops engineers and administrators; maintains system standards and network documentation; and provides advanced system administration, operational support, and problem resolution in a complex network environment. Travel of 20–30% is required.

Requirements

  • Bachelor’s or master’s degree in computer science, an equivalent or business discipline, or related experience.
  • Experience configuring, maintaining, and troubleshooting Cisco switches, routers, and ASA firewalls.
  • Knowledge of WAN technologies, including MPLS, PPP, and VPN.
  • Experience with VLAN management and routing.
  • Knowledge of LACP/EtherChannel in switching.
  • Knowledge of static and advanced routing protocols, including BGP and EIGRP.
  • Knowledge of Spanning Tree Protocol (STP) and high-availability protocols such as HSRP.
  • Deep knowledge of OSI model layers 1–4 and working knowledge of layers 5–7.
  • Experience with network load balancing, proxies, and network analyzer technologies.
  • Practical experience implementing and administering common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, and SMTP.
  • Experience with common network monitoring and security utilities such as SolarWinds NPM, NCM, and IPAM.
  • Proven cloud-infrastructure-management experience with platforms such as AWS, Azure, or Google Cloud Platform.
  • Ability to cope with the stress of supporting 24x7 operations and time-sensitive deliverables.
  • Ability to identify and protect sensitive information.
  • Excellent communication, interpersonal, and customer-presentation skills.
  • Ability to travel 20–30% of the time.
  • Ability to prioritize and multitask, communicate clearly in writing and verbally, build effective working relationships, and learn new technologies while maintaining industry knowledge.

Nice To Haves

  • Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, or equivalent.

Responsibilities

  • Plan and collaborate with IT and IS managers on security reviews for applications identified for cloud migration.
  • Own the program budget and ensure program spending is traceable.
  • Apply PMI and ITIL service-management and cloud-infrastructure-as-a-service best practices.
  • Identify project priorities and resource requirements, and make strategic and tactical recommendations to Cloud management.
  • Prepare project resources with information about requirements, roles, responsibilities, work processes, and success criteria.
  • Implement project-management infrastructure, including project plans, issue lists, and communication plans.
  • Lead and manage engineers and administrators to meet business needs effectively and cost efficiently.
  • Develop and implement system-management standards and cloud strategies aligned with business objectives.
  • Manage cloud infrastructure, including provisioning, monitoring, and resource optimization.
  • Implement and maintain security, compliance, and data-protection measures.
  • Identify cost-saving initiatives while optimizing performance and scalability.
  • Monitor emerging cloud technologies and recommend solutions to improve operational efficiency.
  • Maintain network policies, controls, and procedures; monitor and report network performance and capacity using internal monitoring tools.
  • Diagnose complex network problems, identify performance factors, and evaluate opportunities to improve network performance and functionality.
  • Implement and maintain network security, forecast system demand, and recommend upgrades, expansions, and reconfigurations.
  • Follow and advocate for change-management processes.
  • Troubleshoot hardware and software problems and coordinate complex testing, support, network/router recovery, and troubleshooting with IT staff or vendors.
  • Collaborate with peers to identify potential issues and improvements in the network environment.
  • Prioritize and multitask according to business priorities and production-availability requirements, and escalate network issues to Senior IT Management.
  • Be available on call as needed for problems and incidents, including after-hours and weekend maintenance windows.
  • Create and maintain comprehensive documentation for implemented networks.
  • Assist with proposals and solution presentations, and perform other duties as assigned.
  • Guide less experienced engineers and manage technology projects in support of critical business objectives.
  • Foster collaboration, innovation, and continuous improvement, and coordinate with cross-functional teams to align initiatives with organizational goals.
  • Manage time, resources, priorities, and deadlines; communicate effectively across business relationships and management levels.
  • Provide team leadership, advanced system administration, operational support, and problem resolution for a large, complex network environment.
  • Assign tasks, track time, manage projects, analyze workflows, report team status, and conduct team meetings.
  • Lead, train, develop, and coach associates; encourage high standards, recognize achievements, and help associates address development needs.
  • Present logical and persuasive cases for proposals and positions.

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Based on current job postings on Teal, the average Bank Manager salary in the US is approximately $79,000 per year, with a typical range of $42,000 to $138,000.
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