Financial Center Manager Associate - Fort Worth, TX Area

Fifth Third Bank • Fort Worth, TX

1d • Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program to prepare for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the training program, the associate is placed in a Financial Center.

The role develops proficiency in serving Consumer and Small Business customers, using consultative sales practices, and applying Fifth Third Bank products, services, processes, and internal resources. It also builds skills in business development, employee coaching and leadership, and collaboration with business partners.

Requirements

• College degree or at least two years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain and maintain working knowledge of Fifth Third products, services, processes, and internal resources to stay informed and guide and lead the team.
• Learn and apply the consultative sales process to identify current or prospective customers’ financial needs and recommend appropriate solutions.
• Understand how to develop an integrated book-of-business strategy so customers across channels receive a Financial Needs Assessment and are assigned to an appropriate banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the company’s Core Values and business strategies.
• Help cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, constructive feedback; support employee development and career growth; and recognize and reward accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees’ and families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level