Compliance Manager

Border Bank • Roseau, MN

1d • Onsite

About The Position

Border Bank is seeking a Compliance Manager to administer the Bank's enterprise-wide Compliance Management System (CMS) and serve as the designated owner of the Community Reinvestment Act (CRA) program and CRA Officer. The position serves as an independent second-line risk management authority and may be based at any of the Bank's listed locations in North Dakota or Minnesota.

The Compliance Manager oversees regulatory change management, compliance policies and procedures, risk assessments, training, monitoring and testing, consumer complaints, issue management, corrective action, third-party compliance risk, and management and Board reporting. The role coordinates compliance examinations, audits, and responses, advises business units on regulatory requirements, and works with the Board, committees, management, and department leaders to promote compliance and address identified risks.

Requirements

• Bachelor's degree or significant related experience.
• At least 4 years of banking compliance experience.
• Proficiency with compliance management systems, data analysis, dashboards, regulatory research platforms, and standard office technology.

Nice To Haves

• Banking compliance experience within a community bank.
• Professional certification such as CRCM, CCBCO, or an equivalent recognized banking compliance credential.
• Demonstrated experience administering a CMS, leading regulatory examinations, managing corrective actions, and presenting to executive management or the Board.

Responsibilities

• Administer the Bank's enterprise-wide Compliance Management System and maintain a documented responsibility matrix for assigned compliance programs and roles.
• Research federal and state banking laws and regulations, assess regulatory changes, communicate impacts, and maintain a documented regulatory change management process.
• Develop, update, or maintain assigned compliance policies and review Bank policies and procedures for regulatory compliance.
• Develop and maintain overall Compliance, UDAAP, and Fair Lending risk assessments; assist with other risk assessments and review assessments at least annually or following material changes.
• Work with project teams and department leaders to address compliance requirements for new or materially changed products, services, systems, vendors, marketing, disclosures, pricing, and customer-facing processes.
• Provide documented compliance review, approval, or concurrence as defined by Bank governance, and confirm compliance requirements are included in implementation and post-implementation activities.
• Own and administer the CRA program, including its policies, procedures, calendar, records, documentation, assessment areas, performance context, data, public file, training, and examination readiness.
• Monitor and analyze CRA performance, community development activities, data quality, complaints, public comments, and performance gaps; coordinate appropriate responses and corrective actions.
• Coordinate CRA-related work across lending, retail banking, marketing, finance, executive management, and other business areas, and report CRA matters to management, committees, and the Board.
• Maintain a risk-based, role-specific compliance training program, manage training through the Bank's online education platform, track completion and effectiveness, and report material gaps.
• Develop and maintain a risk-based compliance monitoring and testing plan, lead or coordinate reviews, complete supporting workpapers, communicate findings, and validate follow-up actions.
• Oversee compliance aspects of consumer complaint management, including intake, classification, response, escalation, trend analysis, root-cause evaluation, consumer-harm assessment, and reporting.
• Maintain a centralized inventory of compliance findings, violations, complaints requiring remediation, and examination or audit issues; monitor and validate corrective actions and escalate overdue or deficient items.
• Provide risk-based compliance oversight of service providers and fintech partners throughout their lifecycle and escalate material compliance deficiencies.
• Respond to compliance questions with documented guidance and escalate significant or novel matters to the CRO or legal counsel as appropriate.
• Coordinate examination readiness, information requests, management responses, corrective action plans, and status reporting while preserving Internal Audit's independence.
• Oversee consultants employed by the Bank in coordination with the Board and relevant committees, including scope, reporting, scheduling, and review activity.
• Report to the Board at least annually and promptly escalate significant compliance violations, consumer harm, regulatory criticism, or overdue high-risk corrective actions.
• Establish and direct a Compliance Team, including meeting schedules, agendas, minutes, decisions, and action-item follow-up.

Benefits

• Paid time off and paid holidays
• Paid parental leave and childbirth recovery leave
• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) with employer match
• Bank-paid life insurance
• Long-term disability insurance
• Supplemental insurance options, including accidental injury, heart and stroke, cancer, intensive care, hospital indemnity, critical illness, life, and short-term disability insurance
• Employee Assistance Program (EAP)
• Wellness Dollars
• Civic and Recreational Benefit
• Education Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior