Compliance Manager

Border Bank • Fargo, ND

1d • Onsite

About The Position

Border Bank is seeking a Compliance Manager to administer the Bank's enterprise-wide Compliance Management System (CMS) and serve as its designated Community Reinvestment Act (CRA) Officer. The position acts as an independent second-line risk management authority and may be based at any of the Bank's listed locations in North Dakota or Minnesota.

The Compliance Manager oversees regulatory change management, compliance policies and procedures, risk assessments, training, monitoring and testing, consumer complaint oversight, issue management, corrective action, third-party compliance risk, and management and Board reporting. The role coordinates compliance examinations, audits, and responses; advises business areas on applicable requirements; and maintains clear documentation of program ownership, oversight, advisory responsibilities, decision rights, reporting expectations, competencies, succession coverage, and escalation paths.

As CRA Officer, the role owns CRA program administration, including assessment areas, performance analysis, community development activity documentation, public-file maintenance, data quality, training, reporting, examination readiness, complaint and public-comment oversight, and evaluation of the CRA impact of significant strategic decisions.

The Compliance Manager works with the Board, committees, executive management, department leaders, Internal Audit, business teams, consultants, and service providers to identify and address compliance risks, escalate significant concerns, and ensure corrective actions are completed and validated.

Requirements

• Bachelor's degree or significant related experience.
• At least 4 years of banking compliance experience.
• Proficiency with compliance management systems, data analysis, dashboards, regulatory research platforms, and standard office technology.

Nice To Haves

• Banking compliance experience within a community bank.
• Professional certification such as CRCM, CCBCO, or an equivalent recognized banking compliance credential.
• Demonstrated experience administering a Compliance Management System, leading regulatory examinations, managing corrective actions, and presenting to executive management or the Board.
• Continued professional education is expected.

Responsibilities

• Administer the Bank's enterprise-wide Compliance Management System, including regulatory change management, policies and procedures, training, monitoring and testing, complaints, issue management, corrective action, and reporting.
• Serve as an independent second-line risk management authority and maintain a documented responsibility matrix for assigned compliance programs and roles.
• Research federal and state banking laws and regulations, assess changes, communicate impacts to the CRO and relevant leaders and committees, and maintain assigned compliance policies.
• Maintain a documented regulatory change management process with applicability assessments, impact analysis, business owners, deadlines, evidence of completion, and post-implementation validation as appropriate.
• Develop and maintain overall Compliance, UDAAP, and Fair Lending risk assessments; assist the Risk Department with other assessments and review them at least annually and following material changes.
• Work with project teams and department leaders to address compliance requirements for new or materially changed products, services, systems, vendors, marketing materials, disclosures, pricing, and customer-facing processes.
• Provide documented compliance review and approval or concurrence, as defined by Bank governance, before implementation of applicable changes.
• Serve as the Bank's designated CRA Officer and own administration of the CRA program in accordance with applicable requirements and Bank policy.
• Maintain CRA policies, procedures, calendars, responsibility assignments, records, supporting documentation, assessment areas, performance context, and public file.
• Monitor CRA requirements and performance, including applicable lending and community development measures; identify and document qualifying CRA activities; and oversee CRA data collection, validation, submission, retention, and quality controls.
• Develop and deliver risk-based, role-specific CRA training and coordinate with business areas to identify community credit needs, CRA opportunities, performance gaps, and responsive activities.
• Provide periodic CRA reports to management, committees, and the Board; coordinate CRA examination preparation, document production, examiner requests, responses, and remediation.
• Monitor CRA-related complaints and public comments and evaluate the CRA impact of branches, mergers, acquisitions, products, delivery channels, and other significant strategic decisions.
• Maintain a risk-based, role-specific compliance training program, manage training through the Bank's online education platform, track completion and effectiveness, and report material gaps.
• Develop and maintain a risk-based compliance monitoring and testing plan; lead, coordinate, and review monitoring work and workpapers; communicate findings and follow up on corrective action.
• Oversee compliance aspects of complaint management, including intake, classification, timely response, escalation, trend and root-cause analysis, potential consumer harm, reporting, and corrective action.
• Maintain a centralized inventory of compliance findings, violations, complaints requiring remediation, and examination or audit issues; monitor remediation, escalate overdue or deficient actions, assess potential consumer harm, and validate actions before closure.
• Provide risk-based compliance oversight of service providers and fintech partners throughout the relationship lifecycle and escalate material deficiencies.
• Respond to compliance questions with documented guidance and escalate significant or novel matters to the CRO or legal counsel as appropriate.
• Coordinate examination readiness, information requests, management responses, corrective action plans, and reporting while preserving Internal Audit's independence.
• Oversee consultants employed by the Bank in coordination with the Board and relevant committees, including scope, reporting procedures, scheduling, and review activity.
• Report to the Board at least annually and promptly escalate significant violations, consumer harm, regulatory criticism, or overdue high-risk corrective actions.
• Establish and direct a Compliance Team, including meeting schedules, agendas, minutes, decisions, and action-item follow-up.

Benefits

• Paid time off and paid holidays
• Paid parental leave and childbirth recovery leave
• Health insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) with employer match
• Bank-paid life insurance
• Long-term disability insurance
• Supplemental insurance options, including accidental injury, heart and stroke, cancer, intensive care, hospital indemnity, critical illness, life, and short-term disability coverage
• Employee Assistance Program (EAP)
• Wellness dollars
• Civic and recreational benefit
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager