Mortgage Sales Mgr, Regional

Old National Bank•Saint Louis Park, MN

2d•$100,000

About The Position

The Mortgage Sales Manager, Regional develops and executes plans to achieve mortgage sales volume in assigned markets through traditional retail channels. The role leads and directs the daily management of Mortgage Market Sales Managers and an individual team of Mortgage Loan Originators (MLOs). Responsibilities include recruiting and hiring loan originators, coaching and training staff, and establishing and monitoring individual and team production goals. The manager oversees pipeline management and works with Compliance, Risk Management, and Secondary Marketing to ensure effective oversight of compliance and investor-policy adherence. The position coaches Market Sales Managers and MLOs toward production goals, encourages internal and external partnerships that generate referrals, supports operational efficiency and client service, and provides guidance on loan and operational requirements. It also leads client-service practices, resolves service issues, maintains community relationships to promote the Old National Mortgage brand, and attracts, develops, and retains talent through feedback, coaching, and accountability.

Requirements

Bachelor’s degree or equivalent work experience.
7–10 years of residential mortgage or related work experience.
3–5 years of sales management experience, with demonstrated ability to hire, train, and develop staff.
Experience with direct home lending models, including digital platforms.
Demonstrated ability to lead a sales management team and direct the work of mortgage loan originators, including setting and monitoring production expectations.
Knowledge of industry products, policies, and procedures; underwriting requirements; conventional and government loan requirements; mortgage operations; and regulatory compliance.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Responsibilities

Develop and execute plans to achieve mortgage sales volume in assigned markets through traditional retail channels.
Lead and direct the daily management of Mortgage Market Sales Managers and an individual team of Mortgage Loan Originators.
Recruit and hire loan originators; coach and train staff; establish and monitor individual and team production goals.
Oversee pipeline management and coordinate with Compliance, Risk Management, and Secondary Marketing on compliance and investor-policy adherence.
Coach Market Sales Managers and MLOs in meeting loan production goals and developing internal and external referral partnerships.
Hold Market Sales Managers accountable for team production expectations.
Provide guidance on operational and loan requirements for conventional, portfolio, and government loans.
Collaborate with Mortgage Operations to improve operational efficiency and client service.
Promote excellent service to internal and external clients, guide customer-service interactions, monitor results, and resolve service issues.
Maintain community affiliations and relationships with centers of influence and participate in civic and community events to promote the Old National Mortgage brand.
Attract, develop, and retain talent; foster a culture of excellence, high performance, accountability, trust, and continuous feedback and coaching.
Set and monitor production expectations for mortgage loan originators and direct their work.
Analyze business-area data, identify opportunities and problems, develop solutions and plans, and evaluate progress toward goals.