Assistant Branch Manager I (Bank)/Req #1205 Onsite Only

Partners Bank•East Waterboro, ME

16h•Onsite

About The Position

The Assistant Branch Manager I assists the Market Manager with day-to-day branch operations, supporting efficiency and compliance with regulatory requirements and the bank’s operating policies and procedures. The role provides guidance, training, coaching, mentoring, and cross-training to branch staff on products, services, processes, and procedures. The Assistant Branch Manager I oversees teller and customer service activities and workflows, including independently managing the branch temporarily when the Market Manager is absent. The role contributes to staffing schedules, hiring input, personnel matters, disciplinary action plans, and employee performance evaluations. It also has sales production responsibilities for deposit and consumer loan products, promotes bank products and services to customers and prospects, and represents the bank at community events. This is a full-time, exempt, onsite position. Applicants must already be authorized to work in the United States. Relocation is not provided.

Requirements

Three or more years of prior supervisory, sales, service, and operations experience in a financial institution.
Proficient verbal and written communication skills.
Strong customer sales, service, and interpersonal skills.
Ability to work independently and with a variety of people in a team environment.
Ability to adapt to change and effectively handle multiple tasks.
Excellent organizational, problem-resolution, technical, and computer skills.
Proven supervisory skills and ability to motivate and direct others effectively.
Proficient knowledge of branch, teller, and customer service processes, policies, guidelines, and operating procedures.
Must already be authorized to work in the United States.

Responsibilities

Manage daily branch operations and ensure staff comply with bank operating procedures, policies, and guidelines.
Ensure branch cash audits and routine audit and security reports are completed and submitted on schedule.
Oversee teller and customer service staffing schedules to maintain adequate coverage and efficient workflows.
Coach, mentor, guide, and cross-train staff in operations, compliance, sales, service, products, and processes.
Promote the bank’s products and services to existing customers and prospects.
Sell, service, and personally produce deposit and consumer loan products and services.
Participate in preparing and delivering employee performance evaluations and related documentation.
Provide input on hiring branch tellers and customer service staff and on employee disciplinary action plans.
Confer with the Market Manager on personnel issues, hiring, and staff scheduling.
Manage the branch temporarily in the Market Manager’s absence.
Represent the bank at community events and encourage staff participation.
Answer questions about the financial institution’s services and identify sales and referral opportunities.
Perform additional duties as required.