Peoples Bank Assistant Branch Manager
About The Position
The Assistant Branch Manager works directly with Retail Branch Management to lead business growth through exceptional customer service. The role ensures day-to-day branch operations follow the Bank’s policies, procedures, and service guidelines, and communicates discrepancies and concerns to the Branch Manager. The position also contributes input regarding human resource management for the branch. This role is based at the East Wenatchee Office in East Wenatchee, Washington. The listed schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. Monday through Thursday and 9:00 a.m. to 5:30 p.m. Friday, for 37–40 hours per week.
Requirements
- High school diploma, G.E.D., or equivalent.
- At least five years of customer service experience.
- At least three years of banking experience and supervisory experience.
- Excellent problem-solving and decision-making skills.
- Ability to prioritize multiple tasks and work independently with minimal supervision.
- Proficiency with Outlook, Word, and Excel.
- Strong interpersonal skills, including professional etiquette and a service mentality.
- Business communication skills, both verbal and written.
- Strong professional demeanor and high regard for confidentiality.
- Ability to travel to other Peoples Bank locations and off-site for meetings and/or training as required.
- Ability to model the Peoples Bank Mission, Vision, and Values.
- Enthusiasm for providing a high level of customer service.
Responsibilities
- Contribute to the branch’s profitability and growth through staff leadership and operational management.
- Participate in recruiting, hiring, and conducting performance evaluations for the branch team.
- Ensure branch compliance with oversight from the Branch Manager.
- Complete monthly, quarterly, and annual branch certifications.
- Lead and observe the team to ensure consistently high-quality customer service.
- Attend community, bank-sponsored, and other events.
Benefits
- Professional development and career advancement opportunities.
- Profit sharing, incentives, and other bonus structures, based on position.
- 12 days of paid vacation.
- 2 paid wellness days.
- 2 days of paid community service time.
- Paid sick leave accrued based on hours worked.
- 11 paid holidays annually.
- Medical, dental, and vision insurance for employees and their families.
- Mental health resources.
- $200 annual reimbursement for wellness-related expenses.
- 8% employer 401(k) match.
- Life and disability plans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
