Peoples Bank Assistant Branch Manager
About The Position
The Assistant Branch Manager works directly with Retail Branch Management to lead the branch’s business growth through exceptional customer service. The role ensures that day-to-day branch operations follow the Bank’s approved policies, procedures, and service guidelines, and communicates discrepancies and concerns to the Branch Manager. The Assistant Branch Manager also participates in and provides input regarding human resource management for the branch. The position is based at the East Wenatchee Office in East Wenatchee, Washington, and is scheduled for 37–40 hours per week: Monday through Thursday, 9:00 a.m. to 5:00 p.m., and Friday, 9:00 a.m. to 5:30 p.m.
Requirements
- High school diploma, GED, or equivalent.
- Enthusiasm for providing a high level of customer service.
- At least five years of customer service experience.
- At least three years of banking experience and supervisory experience.
- Excellent problem-solving and decision-making skills, ability to prioritize multiple tasks, and ability to work independently with minimal supervision.
- Proficiency with Outlook, Word, and Excel.
- Strong interpersonal skills, including professional etiquette and a service mentality.
- Business communication skills, both verbal and written.
- Strong professional demeanor and high regard for confidentiality.
- Ability to travel to other Peoples Bank locations and off-site for meetings and/or training as required.
- Ability to model the Peoples Bank Mission, Vision, and Values.
Responsibilities
- Contribute to the overall profitability and growth of the branch through successful leadership of staff and management of operations.
- Participate in recruitment, hiring, and performance evaluations of the branch team.
- Ensure branch compliance with oversight from the Branch Manager.
- Complete monthly, quarterly, and annual branch certifications.
- Lead and observe the branch team to ensure consistently high-quality service.
- Attend community, bank-sponsored, and other events.
Benefits
- Profit sharing, incentives, and other bonus structures, based on position.
- 12 days of paid vacation.
- 2 paid wellness days.
- 2 days of paid community service time.
- Paid sick leave accrued based on hours worked.
- 11 paid holidays throughout the calendar year.
- Medical, dental, and vision insurance for employees and their families.
- Mental health resources.
- $200 annual reimbursement for wellness-related expenses.
- 8% 401(k) employer match.
- Life and disability plans.
- Dedicated, tailored support from the existing team.
- Professional development and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
