Peoples Bank Fraud Analyst

Peoples Bank•Bellingham, WA

1d•$24 - $37•Hybrid

About The Position

The Fraud Analyst is responsible for daily fraud monitoring and investigations, maintaining records related to fraud prevention and response, and evaluating the effectiveness of fraud monitoring and reporting. The role provides fraud support throughout the Bank by responding to suspicious-activity notifications and directing actions to limit losses. The analyst reports fraud risk and escalates fraud events to the Fraud Investigations Manager daily. The position is based at the Barkley Financial Center in Bellingham, Washington, with a hybrid schedule of three days per week in the office. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The role may require travel to other Peoples Bank locations and off-site meetings or training.

Requirements

High school diploma, G.E.D., or equivalent.
A minimum of 2–3 years of Retail Banking or Operations experience.
Proficiency in Windows Office Suite (Word, Excel, Outlook).
Strong analytical skills and the ability to learn from experience and adjust processes accordingly.
Ability to multitask and handle interruptions while remaining focused on priorities.
Ability to work with minimal supervision, with excellent organizational, problem-solving, and decision-making skills.
Strong interpersonal skills, including professional etiquette and a service mentality.
Strong verbal and written business communication skills.
Professional demeanor and high regard for confidentiality.
Ability to travel to other Peoples Bank locations and off-site for meetings and/or training as required.
Ability to model the Peoples Bank Mission, Vision, and Values.

Nice To Haves

Bank fraud or other fraud investigative experience.

Responsibilities

Monitor and act on daily transaction alerts to mitigate customer or bank losses, comply with the Bank Secrecy Act, and support customers who are fraud victims.
Complete daily Currency Transaction Reporting (CTR), OFAC, and Anti-Money Laundering (AML) processing.
Respond to the department helpdesk in accordance with the established service level agreement.
Support security device management, grant access requests, and answer branch questions.
Research fraud-related subpoenas, primarily by producing surveillance pictures, and liaise with law enforcement on fraud cases.
Respond promptly to reported fraud or suspicious account activity and direct branch or other staff on actions to limit losses.
Work with customers, branches, and, when appropriate, Adult Protective Services in suspected elder financial abuse cases.
Maintain fraud records according to established criteria, including fraud communications, BSA retention, and reporting of Verafin case files.
Analyze the effectiveness of current fraud processes against actual events and provide input to the department manager.
Report fraud risk and escalate fraud events to the Fraud Investigations Manager daily.

Benefits

Hybrid work-from-home options for most non-customer-facing positions.
Profit sharing, incentives, and other bonus structures, based on position.
12 days of paid vacation, 2 paid wellness days, 2 days of paid community service time, accrued paid sick leave, and 11 paid holidays.
Medical, dental, and vision insurance for employees and their families.
Mental health resources.
$200 annual reimbursement for wellness-related expenses.
8% 401(k) employer match.
Life and disability plans.
Professional development and career advancement opportunities.
Dedicated, tailored support from the existing team and support from the HR team.