Fraud Analyst
Summit Human Capital•Richmond, VA
About The Position
Summit Human Capital is seeking a Fraud Investigator to support an enterprise fraud risk team for a Financial Services client. This individual will investigate suspicious activity, analyze findings, and maintain thorough case documentation.
Requirements
- Bachelor's degree or equivalent combination of education and relevant experience
- 3–5+ years of experience in fraud investigations, fraud prevention, financial crimes, or a related area
- Customer Experience/Customer Service experience with ability to deescalate situations and provide great service
- Background reviewing suspicious activity and determining appropriate investigative actions
- Strong analytical skills with the ability to connect information from multiple sources
- Experience documenting investigative findings and maintaining organized case records
- Ability to work independently while managing multiple investigative matters
Nice To Haves
- Experience within banking, financial services, or customer account fraud
- Knowledge of fraud detection, prevention, or financial crime practices
- Experience collaborating with law enforcement or external investigative organizations
- Familiarity with investigative case management and evidence documentation
- Exposure to AML or broader fraud risk programs
Responsibilities
- Review and investigate potentially fraudulent or suspicious activity
- Examine account information, transaction history, records, and other available evidence
- Conduct research and collect information needed to support investigations
- Assess findings and determine appropriate next steps or escalation
- Maintain detailed case files and investigative documentation
- Prepare clear summaries, reports, and supporting materials based on investigative findings
- Work with internal stakeholders and external agencies when investigative matters require coordination
- Ensure case information and evidence are handled according to applicable procedures and requirements
- Identify recurring patterns or emerging risks that may help strengthen fraud controls
- Communicate investigative conclusions and recommendations to relevant stakeholders
Benefits
- medical, dental, and vision insurance
- 401(k)/retirement plan
- other benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
