Fraud Analyst

HawaiiUSA Federal Credit Union•Honolulu, HI

1d•$25 - $29

About The Position

The Fraud Analyst safeguards the organization against fraudulent activities by conducting in-depth investigations into fraud cases and analyzing complex data and trends to uncover illicit activity. The role combines independent task management with collaboration across departments. The position reports directly to the Fraud Manager. The analyst performs daily, periodic, and annual fraud functions, including reviewing and completing fraud alerts, examining member accounts for suspicious transactions, and monitoring possible fraudulent activity. The analyst also supports regulatory compliance, assists branches and departments with fraud resolution and operational processes, and helps carry out the credit union’s fraud program using its fraud detection systems. The role includes keeping current on fraud trends and industry standards, and assisting with projects and assignments as directed. The position is scheduled Monday through Friday, either 8:00 a.m.–5:00 p.m. or 9:00 a.m.–6:00 p.m., with rotating Saturdays from 8:45 a.m.–1:15 p.m. The expected pay range is $24.93–$28.85 per hour.

Requirements

One year of experience at a financial institution or equivalent.
High school diploma or equivalent.
Skills in Microsoft Office 365 applications, planning and organizing, time management, fraud risk assessment, banking regulations, regulatory requirements, and training others.
Competencies include member focus, collaboration, communication, quality focus, problem solving, digital literacy, analytical thinking, agility, integrity, fraud detection and control, information gathering and processing, and attention to detail.

Responsibilities

Conduct daily, periodic, and annual fraud functions, including reviewing and completing fraud alerts, reviewing member accounts for suspicious transactions, and monitoring possible fraudulent activities.
Investigate suspected or confirmed fraud cases thoroughly.
Monitor policies, procedures, and related forms to ensure they meet regulatory requirements and agency timeframes.
Maintain knowledge of industry standards relevant to credit unions of comparable size and incorporate that knowledge into long-term goals and organizational initiatives.
Keep current on fraud trends through ongoing review of related issues and training.
Assist branches and departments with fraud issue resolution and provide on-site operational support as assigned by the Fraud Manager or designate.
Assist the Fraud Manager or designate with responsibilities related to the credit union’s fraud program, using implemented fraud detection systems.
Assist with projects and assignments as directed by the Payments Fraud Manager or designate.

Benefits

100% coverage of employees’ single medical, drug, vision, and dental monthly health insurance premiums.
Paid volunteer time and a pay-it-forward program, including matching charitable donations up to $250 per employee per year.
Tuition assistance and tuition reimbursement.
Paid time off and 11 paid holidays.
401(k) with a 3% employer contribution.
Prescription drug insurance.
Life insurance and AD&D insurance.
Flexible spending account and health savings account.
Disability insurance.
Employee assistance program.
Referral program.
Retirement plan.
Employee discount and credit union membership.
Paid training and paid orientation.
Professional development assistance.
Opportunities for advancement.