Automotive Service Advisor Jobs

About The Position

Requirements

• Previous experience in automotive service advising or related customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to understand mechanical terminology and vehicle service processes.
• Excellent organizational skills with attention to detail.
• Proficiency with computer systems and service management software.
• Valid driver’s license and reliable transportation.
• High school diploma or equivalent; technical training or certification is a plus.
• Pass a background check.

Responsibilities

• Greet customers promptly and professionally, understanding their vehicle needs and concerns.
• Provide accurate estimates for service and repairs, explaining recommended services clearly.
• Coordinate with technicians to ensure timely and quality service delivery.
• Maintain detailed records of customer interactions, service orders, and vehicle histories.
• Follow up with customers to ensure satisfaction and foster repeat business.
• Handle warranty claims and service contract administration as necessary.
• Promote additional services and products that benefit customers and enhance dealership revenue.

Benefits

• Competitive salary range of $65,000.00 - $100,000.00 per year, paid weekly.
• Comprehensive health, dental, and vision insurance plans.
• Paid time off and holiday pay.
• 401(k) retirement plan with company match w/ 4%
• Employee discounts on vehicle purchases and service.
• Opportunities for professional growth and training.