Automotive Service Advisor (Experience Preferred) – $60k–$85k+ OTE

AutoShop Recruiting • Mesa, AZ

19d • Onsite

About The Position

AutoShop Recruiting has partnered with Big O Tires and Central Arizona Auto Group to hire an experienced, high-energy Automotive Service Advisor for a busy W Southern Ave location in Mesa, Arizona. This is a high-volume independent aftermarket role involving customer service, sales, and management of shop workflow. The advisor builds customer trust, explains repair recommendations, manages repair orders, collaborates with technicians, and helps keep service bays productive. The position offers a base wage of $23–$28 per hour plus spiffs and performance bonuses, with stated annual earning potential of $60,000–$85,000+.

The position is full-time, working five 10-hour shifts per week. The shop operates seven days a week, and the advisor must be available to work Saturdays and rotating Sundays. Applications, screenings, and interviews are coordinated confidentially through AutoShop Recruiting.

Requirements

• At least one year of professional service-advisor, automotive-sales, or high-volume tire-retail experience is highly preferred.
• Strong sales mentality and excellent closing skills.
• Working knowledge of general automotive maintenance and mechanical repair.
• Availability to work five 10-hour days on a seven-day shop schedule, including Saturdays and rotating Sundays.
• Valid driver’s license and acceptable driving record.
• Ability to handle multiple customers simultaneously while maintaining an organized, professional front counter.

Nice To Haves

• At least one year of professional service-advisor, automotive-sales, or high-volume tire-retail experience.

Responsibilities

• Greet customers and perform thorough vehicle walk-arounds, accurately documenting service concerns.
• Use Digital Vehicle Inspections (DVIs) to educate customers and communicate the value of repair recommendations by phone or in person.
• Prepare estimates, source aftermarket and OEM parts from local vendors, and obtain proper authorizations.
• Coordinate work orders with technicians to keep the shift productive.
• Close repair orders and process payments.
• Proactively resolve customer concerns and help protect the shop’s reputation.

Benefits

• Medical, prescription, dental, and vision insurance.
• Employer-paid basic life and AD&D insurance.
• Voluntary short-term disability and life coverage.
• 401(k) with employer match.
• Potential company profit-sharing contributions.
• Paid time off and sick time.
• Employee discounts.
• Ongoing sales and technical training.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed