Automotive Service Advisor (Experience Preferred) – $60k–$85k+ OTE

AutoShop Recruiting • Gilbert, AZ

23h • Onsite

About The Position

AutoShop Recruiting has partnered with Big O Tires and Central Arizona Auto Group to hire an experienced, high-energy Automotive Service Advisor for a busy location on S Lindsay Rd in Gilbert, Arizona. The role is in a high-volume independent aftermarket shop, where the advisor builds customer trust, explains repair recommendations, manages the shop workflow, and contributes to sales and customer service. The position offers a base wage of $23–$28 per hour, plus spiffs and performance bonuses, with stated annual earning potential of $60,000–$85,000+.

This is a full-time position requiring five 10-hour shifts per week at a shop operating seven days a week. The advisor must be available to work Saturdays and rotating Sundays. Applications, screenings, and interviews are coordinated confidentially through AutoShop Recruiting.

Requirements

• At least one year of professional service-advisor, automotive-sales, or high-volume tire-retail experience is highly preferred.
• Strong sales mentality and excellent closing skills.
• Working knowledge of general automotive maintenance and mechanical repair.
• Availability to work five 10-hour shifts across a seven-day shop schedule, including Saturdays and rotating Sundays.
• Valid driver's license and acceptable driving record.
• Ability to handle multiple customers simultaneously while maintaining an organized, professional front counter.

Nice To Haves

• At least one year of professional service-advisor, automotive-sales, or high-volume tire-retail experience.

Responsibilities

• Greet customers, perform thorough vehicle walk-arounds, and accurately document service concerns.
• Use Digital Vehicle Inspections (DVIs) to educate customers and communicate repair recommendations by phone or in person.
• Prepare estimates, source aftermarket and OEM parts from local vendors, and obtain appropriate authorizations.
• Coordinate work orders with technicians to keep the shop workflow productive during the 10-hour shift.
• Close repair orders, process payments, and proactively resolve customer concerns.

Benefits

• Medical, prescription, dental, and vision insurance.
• Employer-paid basic life and AD&D insurance.
• Voluntary short-term disability and life coverage.
• 401(k) with employer match and potential company profit-sharing contributions.
• Paid time off and sick time.
• Employee discounts.
• Ongoing sales and technical training.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed