Automotive Service Advisor (Service Writer Exp Preferred)- McCarthy Chevrolet

McCarthy Auto Group • Olathe, KS

4d

About The Position

McCarthy Auto Group is hiring a full-time Automotive Service Advisor for the McCarthy Chevrolet-Olathe team. The role is suited to an experienced candidate with strong written and verbal communication skills, attention to detail, and a commitment to excellent customer service. The schedule is Tuesday through Saturday.

Requirements

• Excellent customer service skills and a strong desire to sell.
• Ability to multitask and work in a fast-paced environment.

Nice To Haves

• Reynolds and Reynolds DMS knowledge; preferred but not required.
• One year of service-writing experience; preferred.
• Basic knowledge of automotive systems; preferred but not required.

Responsibilities

• Greet customers, listen to their concerns, and write detailed service orders based on those concerns.
• Review vehicle reports for recalls that need to be completed and verify applicable warranties.
• Answer phones, schedule appointments, and review recommended or upcoming services.
• Communicate with technicians throughout the repair process to keep customers updated.
• Provide cost estimates for mechanical and maintenance repairs.
• Maintain customer satisfaction scores at or above dealership standards.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Health Savings Account
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts on vehicles, service, and parts
• Employee Assistance Program
• Referral bonuses
• Paid training
• Community and charity involvement
• Closed on Sundays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed