AUTOMOTIVE SERVICE ADVISOR / WRITER
About The Position
Team Automotive is seeking a driven, customer-focused Service Advisor to join its growing team at Team Chevrolet GMC Salisbury in Salisbury, North Carolina. The Service Advisor serves as the connection between customers and the service team, helping customers understand their vehicle needs, recommending services, and providing an exceptional ownership experience. The role offers a tiered commission structure with earning potential tied to performance, customer satisfaction, service sales, and monthly goals, along with opportunities for growth and advancement. The schedule is Monday through Friday, 7:30 a.m. to 7:00 p.m., with rotating shifts. Saturdays and Sundays are not required. Team Automotive describes its culture through five core values: taking ownership with integrity, leading with care and empathy, making ethical decisions, committing to continuous learning and improvement, and supporting teammates.
Requirements
- Customer-focused attitude and excellent communication skills.
- Strong organization and follow-through.
- Ability to thrive in a fast-paced environment.
- Positive attitude and desire to grow professionally.
- Willingness to take ownership and contribute as part of a team.
Nice To Haves
- Automotive service experience is preferred but not required.
Responsibilities
- Welcome customers and provide a professional, friendly experience.
- Listen to customer concerns and accurately document vehicle needs.
- Explain recommended maintenance and repairs clearly.
- Communicate updates between customers and technicians.
- Follow up with customers to ensure satisfaction.
- Build lasting customer relationships.
- Collaborate with the service team to deliver strong results.
Benefits
- Tiered commission structure with increased earning potential based on individual performance and service sales results.
- Additional rewards for achieving monthly goals.
- Unlimited opportunity for growth and advancement.
- Competitive pay package.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
