Assistant Store Manager Jobs

About The Position

Requirements

• HS Diploma or GED Equivalent - required
• Ability to connect with co-workers and guests in accurate spoken and written English - required
• Ability to work a flexible schedule, including nights, holidays, and weekends – required
• Must be a great teammate and handle a fast-paced, stressful environment.
• Possess the desire to offer the highest customer service standards to guests.

Nice To Haves

• 2 years of retail sales - strongly preferred
• Supervisory experience in a retail environment - preferred
• Entry-level digital literacy with familiarity with Microsoft Office - preferred
• Dedication to outstanding customer service
• Excellent communication skills, both written and verbal
• Self-motivated with the ability to multitask

Responsibilities

• Demonstrate and maintain a high-touch level of personalized guest service
• Generate sales, to budget, and YOY
• Maintain and model high retail, merchandising, and cleanliness standards as set forth by the Regional VRR Ops Team
• Ensure product purchasing is complete for the store, and merchandise is received
• Ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
• Assist with the resort's employee uniform inventory, procurement, and management
• Build and maintain relationships with all resort lines of business and lodging partners
• Meet or exceed inventory goals
• Model and maintain company policies and guidelines
• Recruit, hire, train, coach, and develop a quality core staff
• Enforce company cash handling policies and procedures, and other loss prevention policies
• Provide training resources in the areas of the POS system, product knowledge, guest service, resort information, and productivity
• Conduct performance discussions for and coach the development of the team regularly
• Maintain all company paperwork according to policies and standards
• Communicate ideas or issues with the Retail/Rental Manager - Resort Ops and the VRR Retail Ops Team
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Be energetic, motivated, possess the ability to multitask, and have fun
• Other duties as assigned

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program