JD Store Management - Oakridge Mall, San Jose, CA

JD Sports Fashion • San Jose, CA

1d • $19 - $23 • Onsite

About The Position

JD Finish Line is hiring store management team members for its Oakridge Mall location in San Jose, California. Assistant Store Managers and Supervisors manage daily store operations, lead and develop teams, and deliver exceptional customer experiences. The roles contribute to store sales, profitability, operational performance, and the company’s growth in a fast-paced retail environment.

Assistant Store Managers must be available to work the hours needed to open and close the store, including mornings, days, and nights, and work a minimum standard week of five days. The average standard work week is 44 hours and may increase during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management team members must be available on weekends and holidays.

The work takes place in a moderately noisy retail setting and involves prolonged standing, handling and stocking merchandise, and other physical tasks. A high school diploma or GED is required, and applicants must be at least 18 years old. Retail leadership experience is strongly preferred. Assistant Manager compensation is $19.38–$22.50 per hour, with potential bonus opportunities tied to store KPIs; Supervisor compensation is $20.45 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Customer-service orientation and a passion for creating positive shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required for the role.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability during store opening and closing hours; minimum standard work week of five days; average standard work week of 44 hours, with longer weeks possible during peak sales periods.
• Supervisor: availability during store opening and closing hours; availability for a minimum of five days per week; minimum standard work week of 30 hours.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak English clearly to communicate with customers and supervise staff, and to read and write English and perform business-related mathematics.
• May need to relocate to other locations within the company network based on operational needs and career growth.
• High school diploma or GED equivalent; must be at least 18 years old.
• Ability to meet the stated physical demands of the position, with reasonable accommodations as applicable.

Nice To Haves

• At least two years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; establish goals and provide ongoing feedback.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision coverage for full-time roles.
• Sick leave, parental leave, and company-paid time off for full-time roles.
• Assistant Manager bonus opportunities in addition to base pay if store KPIs are met.
• Employee discounts.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED