Finish Line Macy's Store Management - Westfield Oakridge, San Jose, CA

JD Finish Line • San Jose, CA

1d • $19 - $20 • Onsite

About The Position

JD Finish Line is hiring management team members for its Macy's store at Westfield Oakridge in San Jose, California. Management team members oversee daily store operations, lead and develop employees, and deliver exceptional customer experiences. The roles contribute to store sales, profitability, operational performance, and company growth.

The Assistant Store Manager must have open availability, including mornings, days, and nights needed to open and close the store. The role has a minimum standard work week of five days and an average standard work week of 44 hours, which may increase during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability; the minimum standard work week is 30 hours. All management roles require weekend and holiday availability, punctuality and regular attendance, and reliable transportation. Employees may be required to move to different locations within the company network based on operational needs and career growth.

Candidates must be at least 18 years old and able to speak, read, and write English for customer and staff communication and business tasks. A high school diploma or GED is required. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

The work takes place in a moderately noisy retail setting. It involves prolonged standing, stooping, kneeling, reaching, pulling, possible ladder climbing or stair use, and regularly lifting items weighing 5–25 pounds; heavier items may be required in certain circumstances. Good vision, including color differentiation, is required. Reasonable accommodations may be made as applicable by law.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• High school diploma or GED equivalent.
• At least 18 years of age.
• For Assistant Store Managers: open availability, including mornings, days, and nights needed to open and close the store; minimum standard work week of five days and average of 44 hours, with increased hours during peak periods.
• For Supervisors: availability during opening and closing hours, including mornings, days, and nights; at least five days of availability and a minimum standard 30-hour work week.
• Weekend and holiday availability for all management roles.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak English clearly and to read and write English and perform business-related mathematics.
• Ability to meet the stated physical demands, including prolonged standing and regularly lifting 5–25 pounds.
• Willingness to work flexible hours as needed.

Nice To Haves

• Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies and procedures and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
• Perform additional duties and projects as required.

Benefits

• Health benefits, retirement plans, and employee discounts.
• Career development and advancement opportunities.
• Assistant Manager bonus opportunities in addition to base pay if store KPIs are met.
• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision coverage for full-time roles.
• Sick leave, parental leave, and company-paid time off for full-time roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED