Retail Sales Consultant - Seasonal - Oakridge Mall - San Jose, CA

Swarovski•San Jose, CA
•$19 - $23•Onsite

About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Oakridge Mall in San Jose, California. The role focuses on delivering exceptional customer service, creating memorable brand experiences, and inspiring customers with knowledge and enthusiasm for Swarovski products while contributing to sales goals and a welcoming store environment. The stated pay range is $19.41–$22.65 per hour. The posting notes that the sales incentive bonus program applies to regular employees and does not apply to seasonal hires. Swarovski creates and sells crystal-based products, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability and responsibility as central to its brand, including circular innovation, diversity and inclusion, and the philanthropic work of the Swarovski Foundation. It states that employment decisions are made without regard to protected characteristics.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and the ability to build trust.
  • Curious, empathetic, results-driven team player with a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting customer relationships and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay current on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program offering support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development support and potential growth into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
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