Quality Manager (onsite San Jose, CA) - San Jose CA

Military Spouse Corporate Career Network•San Jose, CA
•Onsite

About The Position

Kratos Microwave, Inc., a Kratos company, is seeking an experienced Quality Manager to work onsite in San Jose, California. The Quality Manager develops, implements, and maintains a comprehensive Quality Management System (QMS) compliant with AS9100 and applicable regulatory requirements, ensuring products and processes meet aerospace quality, safety, and reliability requirements. The role manages the quality team, leads continuous improvement initiatives, and supports organizational compliance and certification activities. This position works cross-functionally with engineering, production, supply chain, management, suppliers, and customers to improve quality performance and resolve quality issues. It also supports customer and regulatory audits, manages customer complaints, and oversees supplier quality. The position has supervisory responsibilities and may require the ability to obtain and maintain a security clearance, if needed. Travel is required as needed.

Requirements

  • Bachelor's degree in engineering, Quality Management, or a related technical field, or equivalent work experience in lieu of a degree.
  • 10 or more years of progressive quality management experience in aerospace, defense, or precision manufacturing.
  • At least 7 years in a quality managerial role.
  • Strong understanding of AS9100, ISO 9001, MIL-STD, IPC, RoHS, REACH, and NADCAP standards.
  • Proficiency in root cause and corrective action (RCCA), corrective and preventive action (CAPA), FMEA, SPC, and Lean/Manufacturing/Six Sigma.
  • Experience with statistical analysis and data-driven decision-making.
  • Ability to lead and motivate teams in a high-performance environment.
  • Strong communication, presentation, interpersonal, analytical, and problem-solving skills, with a focus on process improvement.
  • Proficiency with Microsoft applications, including Excel and PowerPoint, and the ability to use company technology for required purposes.
  • Ability to maintain sensitive and confidential information in accordance with company and government requirements.
  • Ability to communicate and interact effectively and respectfully with peers, supervisors, and the public, and to follow company policies.
  • Ability to read, understand, and follow instructions; work in a fast-paced environment; and maintain job-related knowledge and skills.
  • Ability to obtain a security clearance, if needed.
  • Ability to work in office, production/manufacturing, and outside environments; stand and sit for long periods; stand, walk, bend, and reach; and possibly lift up to 20 pounds.
  • Willingness to travel as needed.

Nice To Haves

  • AS9100 Lead Auditor certification.

Responsibilities

  • Develop, implement, and maintain a comprehensive QMS that complies with AS9100 and applicable regulatory requirements.
  • Define and document quality policies, objectives, procedures, and standards to ensure consistent product quality and process control.
  • Coordinate and manage AS9100 certification and periodic recertification audits.
  • Prepare and present reports on QMS performance, audit outcomes, and quality metrics to executive leadership and other stakeholders.
  • Monitor production processes to identify opportunities for optimization, efficiency improvement, and waste reduction.
  • Conduct internal audits and inspections to verify adherence to quality standards and identify nonconformities.
  • Analyze quality data, metrics, and trends to support data-driven decisions and performance improvement.
  • Perform root cause analysis and implement corrective and preventive actions to resolve quality issues.
  • Lead Lean, Six Sigma, and continuous improvement initiatives.
  • Lead, mentor, and develop quality engineers, inspectors, and technicians; set goals, provide feedback, and foster accountability, collaboration, and respect.
  • Promote quality awareness by training staff on best practices and QMS procedures.
  • Identify professional growth and skill-development opportunities for the quality team.
  • Serve as the primary liaison for quality-related communication among internal teams, suppliers, and customers.
  • Collaborate with engineering, production, supply chain, and management to resolve quality issues and align work with company objectives.
  • Manage and resolve customer complaints and quality concerns, monitor customer feedback, and implement actions to improve satisfaction.
  • Support customer inspections and customer and regulatory audits.
  • Oversee supplier quality through audits, assessments, and corrective actions; ensure supplier materials and components meet quality standards and contractual obligations.
  • Stay current with industry regulations, FAA requirements, and AS9100 updates.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • 401(k) savings plan
  • Employee Stock Purchase Plan (ESPP)
  • Paid time off
  • Paid holidays
  • Tuition reimbursement
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