JD Store Management - Southland Mall, Hayward, CA

JD Sports Fashion•Hayward, CA
•$19 - $23•Onsite

About The Position

JD Finish Line is hiring management team members for its retail store at Southland Mall in Hayward, California. Assistant Store Managers and Supervisors help manage daily store operations, lead and develop team members, and deliver exceptional customer experiences. The roles contribute to store sales, profitability, operational performance, and company growth in a fast-paced retail environment. Assistant Store Managers must be available to open and close the store, work at least five days per week, and average 44 hours per week, with additional hours during peak sales periods. Supervisors must be available to open and close the store and have availability for at least five days per week, with a minimum 30-hour work week. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees may be asked to work at other company locations based on operational needs and career growth. The position involves prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs while handling merchandise. The work environment is a moderately noisy retail setting. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience. Two or more years of retail leadership experience is strongly preferred. Assistant Store Manager pay is $19.38–$22.50 per hour, with potential bonuses for meeting store KPIs. Supervisor pay is $19.79 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

  • High school diploma or GED equivalent, or an equivalent combination of education and experience.
  • Must be at least 18 years old.
  • Must speak English clearly to communicate with customers and supervise staff, and be able to read and write English and perform business-related mathematics.
  • Must have reliable transportation, punctuality, and regular attendance consistent with company policies.
  • All management roles require availability on weekends and holidays and availability during store opening and closing hours, including mornings, days, and nights.
  • Assistant Store Manager: open availability, a minimum standard work week of five days, and an average standard work week of 44 hours; hours may increase during peak sales periods.
  • Supervisor: availability for at least five days per week and a minimum standard work week of 30 hours.
  • Ability to meet the physical demands of the role, including prolonged standing; stooping, kneeling, reaching, and pulling; climbing ladders or stairs as needed; and regularly lifting 5–25 pounds, with higher weights possible in certain circumstances.
  • Good vision, including color differentiation.
  • Willingness to move to different company locations if operational needs or career growth require it.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred.
  • Proven experience as a retail store manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Willingness to work flexible hours as needed.

Responsibilities

  • Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
  • Deliver a high-quality customer experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Company 401(k) plan eligibility for all roles.
  • Medical, dental, and vision coverage for full-time roles.
  • Sick leave for full-time roles.
  • Parental leave for full-time roles.
  • Company-paid time off for full-time roles.
  • Assistant Store Manager bonus opportunities when store KPIs are met.
  • Employee discounts.
  • Career development and advancement opportunities.
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