JD Store Management - National Harbor Outlets, National Harbor, MD

JD Sports Fashion•National Harbor, MD

10d•$17 - $23•Onsite

About The Position

JD Finish Line is hiring management staff for its National Harbor Outlets store in National Harbor, Maryland. Management team members oversee daily store operations, lead and develop employees, drive sales and profitability, and deliver strong customer experiences. The role includes responsibility for merchandise and inventory, store presentation and maintenance, budgets and expenses, compliance, and local marketing and community relationships. Managers are expected to monitor industry and competitor trends, identify opportunities for improvement, and take on additional duties and projects as required. The posting describes two positions: Assistant Store Manager and Supervisor. Assistant Store Managers have a minimum standard five-day, 44-hour work week, with additional hours during peak periods. Supervisors must have at least five days of availability and a minimum standard 30-hour work week. Both roles require availability for store opening and closing hours, including mornings, days, and nights, and availability on weekends and holidays. The work takes place in a moderately noisy retail setting and includes prolonged standing and other physical activities.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency with retail management software and basic computer applications.
Ability to speak, read, and write English clearly enough to serve customers, supervise staff, understand sales reports, and perform business-related mathematics.
Reliable transportation.
Punctuality and regular attendance consistent with company policies.
At least 18 years of age.
High school diploma or GED equivalent.
Assistant Store Manager: open availability for hours needed to open and close the store, including mornings, days, and nights; minimum standard work week of five days and average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for hours needed to open and close the store, including mornings, days, and nights; at least five days of availability and a minimum standard 30-hour work week.
All management roles: availability on weekends and holidays.
May need to move to different company locations based on operational needs and career growth.
Able to meet the stated physical demands, with reasonable accommodations as applicable.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.

Responsibilities

Recruit, train, and develop team members; establish goals and provide ongoing feedback.
Create a positive work environment and support high team performance.
Deliver a strong customer experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.