JD Store Management - Charlotte Premium Outlets, Charlotte, NC

JD Sports Fashion•Charlotte, NC

1d•Onsite

About The Position

JD Finish Line is hiring management team members for its Charlotte Premium Outlets store in Charlotte, North Carolina. Management is responsible for daily store operations, team development, customer experience, sales performance, and contributing to the company’s growth. The role works in a fast-paced retail environment and may include additional duties and projects as required. The Assistant Store Manager must be available to work the hours needed to open and close the store, including mornings, days, and nights, and work a minimum standard week of five days. The average standard work week is 44 hours, with increased hours during peak sales periods. The Supervisor must also be available for opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management staff must be available on weekends and holidays. Reliable transportation, punctuality, regular attendance, and clear spoken and written English are required. The role may require relocation to another company location based on operational needs and career growth. The position requires prolonged standing, stooping, kneeling, reaching, pulling, and occasionally climbing a ladder or using stairs to access merchandise. Regular lifting of items weighing 5–25 pounds is required, and heavier items may be required in certain circumstances. Good vision, including color differentiation, is necessary. The work environment is a moderately noisy retail setting.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days.
Assistant Store Manager: average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum of five days of availability and a minimum standard 30-hour work week.
All management: availability on weekends and holidays; punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
At least 18 years of age.
Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing a ladder or stairs as needed, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
Good vision, including color differentiation.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
Perform additional duties and projects as required.