JD Store Management - Mondawmin Mall - Baltimore, MD

JD Sports Fashion•Baltimore, MD

1d•$18 - $23•Onsite

About The Position

JD Finish Line is hiring store management team members to manage daily retail operations, lead and develop staff, and deliver exceptional customer experiences. The roles are based at Mondawmin Mall in Baltimore, Maryland, and include Assistant Store Manager and Supervisor positions. Managers help drive store sales and profitability, maintain operational standards, manage budgets and inventory, support local marketing and community engagement, and contribute to the company’s growth. The work takes place in a moderately noisy retail setting and may involve moving to other locations within the company’s network based on operational needs and career growth. The Assistant Store Manager role requires open availability for store opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours, which may increase during peak sales periods. The Supervisor role requires availability for opening and closing hours and availability on at least five days per week, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Assistant Store Manager pay is $19.38–$22.50 per hour, with additional bonus opportunities if store KPIs are met. Supervisor pay is $18.00 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off. The company also describes employee discounts, career development and advancement opportunities, and a commitment to diversity and inclusion. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience. The position requires clear spoken English, English reading and writing skills, and business-related math skills. Physical demands include prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds, with heavier items possible in some circumstances. Good vision, including color differentiation, is required. Reasonable accommodations may be made as applicable by law.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
High school diploma or GED, or an equivalent combination of education and experience.
At least 18 years old.
Clear spoken English to converse with customers and supervise staff; ability to read and write English and perform business-related mathematics.
Reliable transportation; punctuality and regular attendance consistent with company policies.
Assistant Store Manager: open availability for opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for opening and closing hours, availability on at least five days, and a minimum standard work week of 30 hours.
All management roles: availability on weekends and holidays.
Ability to meet physical demands including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
Good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.
Equivalent combination of education and experience may be considered.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver a strong customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, store maintenance, and compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity; identify opportunities and implement solutions to improve store operations.
Perform additional duties and projects as required.