Store Management - Security Square Mall, Baltimore, MD

JD Finish Line • Baltimore, MD

1d • $17 - $21 • Onsite

About The Position

JD Finish Line is hiring store management team members to oversee daily retail operations, lead and develop employees, and deliver exceptional customer experiences. The role includes driving sales and profitability, managing merchandise and inventory, maintaining store standards, controlling expenses, and supporting local marketing and community engagement. The posting covers Assistant Store Manager and Supervisor roles, which have different minimum weekly hour and availability requirements.

Assistant Store Managers must have open availability, including mornings, days, and nights needed to open and close the store. They work a minimum standard five-day week, averaging 44 hours, with increased hours possible during peak sales periods. Supervisors must be available during opening and closing hours and for at least five days per week, with a minimum standard 30-hour work week. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Employees may be asked to move to other company locations based on operational needs and career growth.

The work takes place in a moderately noisy retail setting and requires prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Regular lifting of 5–25 pounds is required, with heavier items possible in some circumstances. Applicants must be at least 18, communicate clearly in English, read and write English, and perform business-related mathematics. A high school diploma or GED is required. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Assistant Store Manager pay is $17.38–$20.50 per hour, with bonus opportunities if store KPIs are met. Supervisor pay is $17.00 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Must be at least 18 years old.
• High school diploma or GED equivalent.
• Must speak English clearly, read and write English, and perform business-related mathematics.
• Must have reliable transportation and meet punctuality and regular-attendance requirements.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability during store opening and closing hours, including mornings, days, and nights; minimum five days of availability; minimum standard work week of 30 hours.
• All management roles require availability on weekends and holidays.
• May need to move to different locations within the company's network based on operational needs and career growth.
• Physical ability to stand for extended periods, stoop, kneel, reach, pull, climb ladders or stairs as needed, and regularly lift 5–25 pounds; heavier lifting may sometimes be required.
• Must have good vision, including color differentiation.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
• Create a strong customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets and expenses, and analyze sales data to improve performance and revenue.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.
• Assistant Store Manager bonus opportunities when store KPIs are met.
• Employee discounts.
• Career advancement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED