JD Store Management - White Marsh Mall, Baltimore, MD

JD Sports Fashion•Baltimore, MD
•$17 - $22•Onsite

About The Position

JD Finish Line is hiring retail management team members for its White Marsh Mall store in Baltimore, Maryland. Management members oversee daily store operations, lead and develop the team, and deliver strong customer experiences while contributing to sales, profitability, and company growth. The position includes Assistant Store Manager and Supervisor roles, which have different scheduling and work-hour requirements. Assistant Store Managers must have open availability for the hours needed to open and close the store, including mornings, days, and nights. The role has a minimum standard work week of five days and an average standard work week of 44 hours, with increased hours during peak sales periods. Supervisors must be available during store opening and closing hours and have at least five days of availability, with a minimum standard 30-hour work week. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Relocation to other company locations may be required based on operational needs and career growth. The position involves prolonged standing, handling and stocking merchandise, and working in a moderately noisy retail environment. A high school diploma or GED is required. The job requires applicants to be at least 18 years old. Assistant Manager compensation is $18.38–$21.50 per hour, with bonus opportunities when store KPIs are met. Supervisor compensation is $17.00 per hour. All roles are eligible for the company 401(k) plan; full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

  • High school diploma or GED equivalent.
  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Commitment to customer service and creating positive shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Availability to work flexible hours, including mornings, days, nights, weekends, and holidays, as applicable to the role.
  • Assistant Store Manager: open availability for store opening and closing hours; minimum five-day standard work week and average 44-hour standard work week, with increased hours during peak sales periods.
  • Supervisor: availability during store opening and closing hours; minimum five days of availability and a minimum standard 30-hour work week.
  • Punctuality and regular attendance consistent with company policies.
  • Reliable transportation.
  • Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
  • May need to move to different company locations based on operational needs and career growth.
  • Must be at least 18 years old.
  • Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, lifting merchandise, and good vision including color differentiation.

Nice To Haves

  • Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
  • Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and sales-target achievement.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
  • Perform additional duties and projects as required.

Benefits

  • Competitive compensation package
  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and career advancement opportunities
  • Bonus opportunities for Assistant Store Managers when store KPIs are met
  • Company 401(k) plan eligibility for all roles
  • Medical, dental, and vision coverage for full-time roles
  • Sick leave for full-time roles
  • Parental leave for full-time roles
  • Company-paid time off for full-time roles
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