Finish Line Macy's Store Management - White Marsh Mall, Baltimore, MD

JD Finish Line • Baltimore, MD

1d • $16 - $18 • Onsite

About The Position

JD Finish Line is hiring management team members for its Macy’s store at White Marsh Mall in Baltimore, Maryland. Management team members oversee daily store operations, lead and develop employees, and deliver strong customer experiences while contributing to store sales and company growth. The roles involve a fast-paced retail environment and may include additional duties or projects as needed.

The Assistant Store Manager must have open availability to work the hours needed to open and close the store, including mornings, days, and nights. The role requires a minimum standard work week of five days, averaging 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours, have at least five days of availability, and work a minimum standard of 30 hours per week. All management roles require weekend and holiday availability, punctuality and regular attendance, and reliable transportation. Employees may be asked to work at other company locations based on operational needs and career growth.

The work takes place in a moderately noisy retail setting. It involves prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs, as well as regularly lifting items weighing 5–25 pounds; heavier lifting may be required in certain circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 and able to communicate, read, and write in English and perform business-related mathematics. Reasonable accommodations may be made as described in the posting.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required for the role.
• Assistant Store Manager: open availability for store opening and closing hours; minimum five-day standard work week, averaging 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours; at least five days of availability and a minimum standard 30-hour work week.
• Punctuality, regular attendance, and reliable transportation.
• Ability to speak, read, and write English and perform business-related mathematics.
• At least 18 years of age.
• Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

• High school diploma or GED equivalent.
• Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; establish goals and provide ongoing feedback.
• Create a strong customer shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets and expenses, and analyze sales data to improve performance and revenue.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation and bonus opportunities for Assistant Managers when store KPIs are met.
• Company 401(k) plan for all roles.
• Medical, dental, and vision benefits for full-time roles.
• Sick leave, parental leave, and company-paid time off for full-time roles.
• Employee discounts.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED