Finish Line Macy's Store Management - Southland Mall, Hayward, CA

JD Finish Line • Hayward, CA

1d • $18 - $20 • Onsite

About The Position

JD Finish Line is hiring management team members for its Macy's store at Southland Mall in Hayward, California. Management team members oversee daily store operations, lead and develop staff, and deliver exceptional customer experiences. They contribute to store sales, profitability, and growth through effective operational, merchandise, financial, and community-focused management.

Assistant Store Managers must have open availability to work the hours needed to open and close the store, including mornings, days, and nights. The role has a minimum standard work week of five days and an average standard work week of 44 hours, with additional hours during peak sales periods. Supervisors must be available during opening and closing hours, have at least five days of availability, and work a minimum standard of 30 hours per week. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. Employees may need to move to other company locations based on operational needs and career growth.

The position requires a high school diploma or GED and at least 18 years of age. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. The work takes place in a moderately noisy retail setting and involves prolonged standing, stocking and handling merchandise, and other physical activities.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, increasing during peak sales periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum availability of five days; minimum standard work week of 30 hours.
• All management roles: weekend and holiday availability, punctuality, regular attendance, and reliable transportation.
• Ability to speak English clearly with customers and effectively supervise staff; ability to read and write English and perform business-related mathematics.
• May need to relocate to other company locations based on operational needs and career growth.
• At least 18 years old.
• High school diploma or GED equivalent.

Nice To Haves

• Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop team members; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activities, identify improvement opportunities, and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation package
• Health benefits
• Retirement plans
• Employee discounts
• Professional development and career advancement opportunities
• Assistant Manager bonus opportunities in addition to base pay if store KPIs are met
• Company 401(k) plan eligibility for all roles
• Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED