Finish Line Macy's Store Management - Natick Mall, Natick, MA

JD Finish Line • Natick, MA

1d • $16 - $19 • Onsite

About The Position

JD Finish Line is hiring Assistant Store Managers and Supervisors to manage daily store operations, lead teams, and deliver strong customer experiences. Management team members help drive sales and profitability, maintain operational standards, and contribute to the store’s success in a fast-paced retail environment.

Assistant Store Managers must have open availability for the hours needed to open and close the store, including mornings, days, and nights. The role requires a minimum standard workweek of five days, averaging 44 hours, with increased hours during peak sales periods. Supervisors must be available for opening and closing hours and have at least five days of availability, with a minimum standard 30-hour workweek. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees may be asked to work at other company locations based on operational needs and career growth.

The position involves prolonged standing, stooping, kneeling, reaching, pulling, and occasionally climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, and heavier items may be required in certain circumstances. The work environment is a moderately noisy retail setting.

The Assistant Store Manager pay range is $17.33–$18.50 per hour, with bonus opportunities if store KPIs are met. The Supervisor pay range is $15.75–$17.33 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Commitment to outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; at least five days per week; average standard workweek of 44 hours, with increased hours during peak periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; at least five days of availability; minimum standard 30-hour workweek.
• Weekend and holiday availability; punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak, read, and write English clearly, and perform business-related mathematics.
• May need to move among company locations based on operational needs and career growth.
• High school diploma or GED equivalent.
• Must be at least 18 years old.
• Ability to meet physical demands including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs as needed, and regularly lifting 5–25 pounds; heavier lifting may be required in certain circumstances.
• Good vision, including color differentiation.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
• Foster a positive work environment and support strong team performance.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and sales-target achievement.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity; identify improvement opportunities and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation and bonus opportunities for Assistant Store Managers if store KPIs are met.
• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision benefits for full-time roles.
• Sick leave for full-time roles.
• Parental leave for full-time roles.
• Company-paid time off for full-time roles.
• Employee discounts.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED